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Support Network Unlock Disaster!

Discussion in 'Android Devices' started by RoseRodent, Jan 21, 2013.

  1. RoseRodent

    RoseRodent Member
    Thread Starter

    Jan 18, 2011
    I got my Sensation unlocked from t-mobile (UK) so that I would be able to use another SIM in it. The other SIM is low priority, one I would just need for a couple of months to call one person on a preferential rate, 99% of the time I want my t-mobile SIM in the phone. Unlocked it via an unlock provider who sent me a code, input the code, all went perfectly. I booted up on O2 and it started receiving my messages. There was something which came on the screen briefly about selecting networks but I mishandled the phone at that point and accidentally touched the Home button and it wiped the information off the screen and it refused to come back, so I don't know what that was about and how essential it was.

    But now when I put my original t-mobile SIM back in the phone it comes up "No SIM card". The card works in another phone and the other t-mobile SIMs I have also do not work in the newly unlocked Sensation, it now ONLY works with the other networks!! :mad: I'm waiting on help from the seller of the unlock code, but not holding my breath.

    It's an un-rooted phone and it's been mine since new so it's totally factory except for normal app installation and updates from HTC. I am not mad about the idea of factory resetting it but is that likely to help? I have read it does not take away the unlock anyway, but maybe it will go back to being able to read t-mobile SIMs.

    Anyone had this problem before? Anyone know what to do? It could be tomorrow before I hear anything, meanwhile no phone, which is a disaster for me.


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