Help New Android Web Market Says I Have No Phone

[RichSz]

Yesterday we got a real web interface into the Android Market (http://market.android.com). Surprisingly there has been little rejoicing. Whatever. I've logged in using my only Google account and it finds all the apps I've bought and downloaded. Sweet! Things go bad from there.

When I go into My Account / Settings, it tells me "There are no Android devices associated with this account.". Interesting because it finds all my purchases which only ever occurred through and for my DX.

The two corrective actions listed on that page are, use your primary account (I only have the one) and make sure you've used the Market app recently (I do daily). Sounds like I'm out of options.

My buddy's EVO connects with no problem. I've tried on several computers with the same results.

Is anyone experiencing this issue? Does anyone have an idea how to get passed it?

 

[Droid Samurai]

Works fine for me, but it doesnt show all the apps I have.

 

[Deleted User]

Since you don't have a phone, I'll PM you my address and you can ship me your nonexistent hardware

 

[nycebo]

It's clearly a work in process that is slowly rolling out. But like you guys, first it didn't detect what apps I have. Then it knew the apps but couldn't download from the website to my phone. There were some tips about signing off Google Talk and then reentering the app that got me to the point where it tries to download but fails to find the app. I figure later today all will be well. Candidly, I am not sure if I don't prefer Appbrain more.

 

[Deleted User]

I think there will still be places for things like Appbrain, since they can roll out more features quicker than Google could hope for, since Google is constrained by a larger scale and having to be less bug tolerant - not to mention having one resource pool for a lot more tasks.

Still, pretty cool for the average person who doesn't use Appbrain and/or doesn't want that additional app installed.

 

[RichSz]

I loved AppBrain but after the Market change crippled it, its usefulness dropped like a stone.

 

[Deleted User]

I loved AppBrain but after the Market change crippled it, its usefulness dropped like a stone.

I agree, I don't use it for updates or installations anymore.

However, I do find it useful for browsing the various app lists (e.g. "hot apps" or "new apps" or "recommended apps") and it's a super convenient way to share my list of apps with other people.

 

[nycebo]

Ditto, I also use it as another way to keep track of everything I have downloaded in the event that I change devices, ROMS, or worse, have to again SBF my current device.

 

[lexluthor]

Yesterday we got a real web interface into the Android Market (http://market.android.com). Surprisingly there has been little rejoicing. Whatever. I've logged in using my only Google account and it finds all the apps I've bought and downloaded. Sweet! Things go bad from there.

When I go into My Account / Settings, it tells me "There are no Android devices associated with this account.". Interesting because it finds all my purchases which only ever occurred through and for my DX.

You have it better than I do. I don't see my apps or my phone in settings.

Lots of reports of this on the google groups android market forum.

I think the issue might be related to my setup.

My default account on my phone is myname@mydomain.com (google apps for your domain account). But, market purchases aren't (or weren't) supported on GAFYD accounts, so my market purchases are linked to myname@gmail.com, which I have on my phone as a secondary account.

I suspect most people having this issue have a similar such setup.

Hopefully they find a fix for this soon though.

 

[usn.mustanger]

I think the issue might be related to my setup.

My default account on my phone is myname@mydomain.com (google apps for your domain account). But, market purchases aren't (or weren't) supported on GAFYD accounts, so my market purchases are linked to myname@gmail.com, which I have on my phone as a secondary account.

I suspect most people having this issue have a similar such setup.

Nah, the Google support forums are filling up quickly with complaints of this issue from people, like myself, who have always only had a standard GMail account associated with their phone. I don't doubt that GAFYD is causing many issues, I just don't think it's "most".
Regardless, I hope Google is smart enough to fix this gaffe quickly and effectively. The lack of a market accessible from outside the mobile devices has long been a criticism of this platform, and screwing this up like this on day one only adds fuel to the critics fires.

 

[lexluthor]

Usn.mustanger,

What problem exactly are you having?

I see reports of many different types of issues.

 

[lahdekorpi]

One solution to the "There are no Android devices associated with this account." problem is to remove accounts.db and Market settings: Hack The Man – Fixing Android Market Website

 

[OldPalmUser]

Same problem here, one month old OptimusV, I did a factory reset to try to resolve another issue (which wasn't an issue, just my stupidity), relinked to my gmail account then tried to reinstall my apps on the PC from Android Market.

Got the "no phone associated with your account", yet can access my account from the phone and have reinstalled many of the apps using the phone, came back to the PC but still no phone associated with my account.

Looks like LOTS of people with similar problem - guess I've got all the apps I need from Google till someone figures this out!!

 

[Caveman419]

I am having to issues. The web-based market is actually showing all 3 devices associated with my account (Droid, Droid X & Xoom). When I select an app to send to my device it will ask me which device to send it to.

 

[OldPalmUser]

Same problem here, one month old OptimusV, I did a factory reset to try to resolve another issue (which wasn't an issue, just my stupidity), relinked to my gmail account then tried to reinstall my apps on the PC from Android Market.

Got the "no phone associated with your account", yet can access my account from the phone and have reinstalled many of the apps using the phone, came back to the PC but still no phone associated with my account.

Looks like LOTS of people with similar problem - guess I've got all the apps I need from Google till someone figures this out!!

Looks like mine cleared itself up finally, guess a few more install requests from the phone got it on the right track and the Web Market now knows the phone!

 

[rupe33]

Greetings -
Brand-new to the Droid phone today, and was having this same problem as well. I realized that the Market site on the web indicates up top if you're logged in, so decided to see if I was logged in on the phone.

Here's how I solved my issue:
-on my phone, went to the Market.
-zoomed in on the top right to see if it said "Sign In" -- which it did. This surprised me, as that meant I was not really logged in... even though I'd already downloaded some apps directly to the phone and linked my Google account to the phone itself.
-clicked the Sign In link, gave the account/password info.
-the Market logged my phone in; the indicator up top now showed my account name.
-almost immediately, checked on my computer - the Market web site now recognized my phone and the account.

To sum up - you may be able to use the Market without truly being logged in. If you can get to the Market on the phone but not the website - check to see you're really logged in on the phone, and that the Market shows your account info up top.

I hope this helps someone else solve their issue.

~Rupe