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NEW AT&T UPDATE ERROR?? (please help)

Discussion in 'Android Devices' started by frost909, Aug 10, 2012.

  1. frost909

    frost909 Lurker
    Thread Starter

    Yeah I have a Rooted AT&T HTC Inspire 4g, and a few days ago I got an at&t text message stateing that there is a new critical system update, OK so I downloaded the update from Settings>AT&T Software Update>Check for updates and now in my notifications bar it says "System update is ready Tap to install the system update" OK So I click install it says I cannot use the phone ect ect while updating, I click install now, the phone powers down and boots back up first the white HTC screen then goes straight to a black screen with a little android guy and a Triangle with a " ! " in it, and does nothing at all (ive waited) its erroring for some reason and I cant figure it out please help! :thinking:
     



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  2. fparkin

    fparkin Newbie

    it wont update a rooted phone you have find a rooted version
     
  3. jwijnaldum

    jwijnaldum Lurker

    im having a simular issue, but my inspire 4g is stuck with the HTC in the middle of the screen and 4 exclamation marks in the 4 corners, also i cant get to upgrade to the new ROM neither can i flash back to my current Rom(gingerbread), what can be done!!!!!!!
     
  4. mrcamp

    mrcamp Well-Known Member

    You may want to post to the android forum at xda developers forums.

    Just updated mine on Friday without any issues. However, mine was not a rooted device. The update actually makes the phone quite snappy!
     
  5. ChuckFFarrell

    ChuckFFarrell Newbie

    What is the Software Number on your phone after the update? I keep getting an error that the server is unavailable and when I contacted AT&T they said my phone was already up to date. I have Sense Version 2.1 and Software Number 2.47.502.7 Is that the latest with the new upgrade?
     
  6. RigelX

    RigelX Well-Known Member

    After the update, I have
    Android Version 2.3.5
    HTC Sense Version 3.0
    Software Number 3.20.502.52
     
    ChuckFFarrell likes this.
  7. Saltine713

    Saltine713 Android Enthusiast

    Too bad it isn't ICS!
     
  8. ChuckFFarrell

    ChuckFFarrell Newbie

    So how do I get the upgrade if using the AT&T software upgrade on the phone doesn't work (getting "Server Unavaiable" message).
     
  9. mrcamp

    mrcamp Well-Known Member

    After the update, I have
    Android Version 2.3.5
    HTC Sense Version 3.0
    Software Number 3.20.502.71ORD

     
    ChuckFFarrell likes this.
  10. Saltine713

    Saltine713 Android Enthusiast

    You can try #*#*682*#*#

    some people said it worked, but it didn't for me.
     
  11. ChuckFFarrell

    ChuckFFarrell Newbie

    Well, Eureka! I talked to AT&T Support and they showed me a neat trick. Turn off Wifi, Turn on Mobile Data, Click Check for Updates. You get a message back that says you have an update and to turn on Wifi. I turned on Wifi and the update downloaded and installed.
     
  12. Saltine713

    Saltine713 Android Enthusiast

    When I go to the AT&T Software Update area, there is only 1 option for me, "check for updates." I don't see the option for HTC updates or anything.
     
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