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Support New Atrix 4G having some troubles

Discussion in 'Android Devices' started by Ricensoup, Jan 8, 2012.

  1. Ricensoup

    Ricensoup Lurker
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    Hey guys, I just recently got my hands on a Motorola Atrix MB860 and I just had a couple questions and/or concerns I hoped you knowledgeable fellas could help me with.

    Firstly, I've looked around a bit here along with other places and it seems like my home screen isn't the same as everyone else's. It looks like most people, with factory setting, have a green call button on the bottom left, a black/white circle button in the bottom middle, and a blue contacts button on the bottom right. But on my phone, even after a factory reset, it has 4 buttons on the bottom of the screen. From left to right, it has a different phone button, an email button, a browser button, and a square button thing that opens all the apps on the phone. I'm just wondering if this is a common occurrence or do I have a different phone or OS or something?

    Secondly, I recently added a data plan to my phone plan as I bought this phone used and I can't seem to be able to use data outside of a wifi area. I live in Ontario and am with Fido. I've tried turning on the settings for data along with creating a new APN using information I've found on the internet but I still can't seem to use data outside of wifi. Do any of you know what the problem might be?

    Thanks a lot for your help!
     

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  2. chowmailap

    chowmailap Well-Known Member
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    1st) the screen shots u see r of froyo (android version 2.2) you should now have gingerbread (android version 2.3) running on your phone. Gingerbread utilizes a 4 button dock.

    2nd) have u tried calling ur carrier about the data plan?? Always a possibility that it wasn't switched on by them
     
  3. Ricensoup

    Ricensoup Lurker
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    1st) Alright cool thanks!

    2nd) I tried calling my phone provider and all she told me was that they don't really know how to do anything for my phone since it's not from them. She gave me the APN settings for WAP and internet DNS settings... Then she told me to call Motorola and ask them how I would use that information. So I called Motorola and they just directed me to the Access Point Names sections in setting>wireless&networks>mobile networks>APN which didn't really help. The guy at Motorola then suggested I go to a bell booth or something and see if they could help me out. So as of now I still can't seem to be able to get my data to work.
     
  4. Ricensoup

    Ricensoup Lurker
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    What does it mean to flash the radio?
     

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