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Accessories New battery from htc

Discussion in 'Android Devices' started by cjjhagen, Sep 16, 2010.

  1. cjjhagen

    cjjhagen New Member
    Thread Starter
    6

    Aug 4, 2010
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    so i called htc today to talk about battery life they said they are aware of the problem and will be giving out replacement battery i was put on a list to get one as soon as they come in
     

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  2. s_special

    s_special Well-Known Member
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    Aug 26, 2010
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    socal
    so you can call to get free batteries?
     
  3. cjjhagen

    cjjhagen New Member
    Thread Starter
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    Aug 4, 2010
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    that is what they said
     
  4. Reddawg

    Reddawg Active Member
    36

    Jun 5, 2010
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    And the number is?.....
     
  5. cjjhagen

    cjjhagen New Member
    Thread Starter
    6

    Aug 4, 2010
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    1-866-449-8358
     
  6. s_special

    s_special Well-Known Member
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    Aug 26, 2010
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    socal
    thanks for the heads up!
     
  7. novarider

    novarider Well-Known Member
    43

    Jun 29, 2010
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    If you're talking about how it quickly drops into the 90's after unplugging that's a phone problem not battery problem. It does it on every battery you put into the phone
     
  8. SouthernEvo

    SouthernEvo Well-Known Member
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    Sep 14, 2010
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    Jacksonville FL
    maybe they rubbed two stones togather and figured "HEY 1500mah isnt enough lets make our own seidio 1750mah !" lol Eh I think I might call anyways , Hell I might get a new battery out of it ROFL
     
  9. neoshi

    neoshi Well-Known Member
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    Jun 7, 2010
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    OP, what exactly was the problem you described to HTC? Would be helpful for everyone to know so that they can obtain a replacement battery for the same issue.
     
  10. broadwayblue

    broadwayblue Well-Known Member
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    Jun 4, 2010
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    Yeah, they're aware of the problem...that's why they went with an even lower capacity battery on the new Desire HD. lol
     
  11. neoshi

    neoshi Well-Known Member
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    Jun 7, 2010
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    hahaha though i think that has to do with size constraint and their use of the 45nm processor and SLCD screen (lower power consumption).
     
  12. damink23

    damink23 Well-Known Member
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    Jul 2, 2010
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    Network Admin
    Boston, MA
    I just called as well and was put on the notification list. They will be giving out batteries free of charge when they are available.
     
  13. neoshi

    neoshi Well-Known Member
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    Jun 7, 2010
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    So I called and they basically said I don't know what kind of notification list you are talking about, do you want to transferred to the warranty and repairs department?
     
  14. Drew5150

    Drew5150 Well-Known Member
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    Jun 7, 2010
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    wait, so even if your not on the waiting list they are going to send out free batteries to all htc evo owners?
     
  15. EVOid

    EVOid Active Member
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    Sep 6, 2010
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    New Jersey (Shore)
    What did you say to them because I called and they wanted me to "clear cache" first and if that doesn't work to do a "hard reset". Could you give us some details as to how t get a battery?
     
  16. damink23

    damink23 Well-Known Member
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    Jul 2, 2010
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    Network Admin
    Boston, MA
    HTC gave me steps to do a charge and so far it has worked wonders for me

    Charge the battery while the phone is on to 100%
    Disconnect the cord and turn your phone off
    While the phone is off charge the phone till the light is green (100%).
    Take out cord and turn phone on, then turn phone off.
    Charge it one more time till it is green, then turn phone on.


    I charged my phone doing this yesterday at 4:30pm. I got up this morning and my phone was only down to 70%!!!!. This was with using the web and tweetdeck and texting last night.

    Charged my phone this morning to 100% at 7am. Now at 3:01pm I am down to 61% left. Before these steps I would be down to 25%.

    I hope this helps others.
     
  17. Brian360

    Brian360 Well-Known Member
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    Jun 14, 2010
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    That will last for a few days, then it's back to the normal ways. I've reset my phone after doing that a few times, all the same. I tend not to look at it dropping that immediate 10% anymore. My 3000 mah battery does the same, but lasts hours longer than my stock OEM battery. People look at battery meters too much.
     
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