Having been a BB user for 4 years, and "regular" user prior to that, I must say I am very happy with this phone. 2.2 out-of-the-box from Verizon. Exchange setup worked flawlessly, once I figured out how to do it...if it hadn't I'm afraid I'd be a BB user once again. Internet browsing is great, especially now that I've got a fully functional browser. I also enjoy the car dock with the GPS funcionality; my wife has a new Droid 2 and she enjoys this as well Again, wonderful phone!