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New evo v

Discussion in 'Android Devices' started by New_droid, Dec 26, 2012.

  1. New_droid

    New_droid Newbie
    Thread Starter

    So I toped up and then swapped phones. That went by without a problem. However I don't get any data on my phone. text and calls go through no problem though.

    Any ideas to fix this, or have a better phone number that I can call?

    I've done the call virgin and pull your battery out multiple times option.
     



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  2. LoganH

    LoganH Member

    Dial ##Clear# then press the menu key toward the bottom of the phone then click on reset, this resets your phone's network information and it programs it again. This doesn't reset any apps or contracts that you might have already out on your phone.
     
  3. New_droid

    New_droid Newbie
    Thread Starter

    Says everything was activated but didn't get data going.
     
  4. optimusv45

    optimusv45 Well-Known Member

    ur new Evo V, was it a new new one or a used "new" one ?
     
  5. Prinny

    Prinny Resident Linux Nutcase

    Sometimes, depending on the network, it CAN take a little bit to activate.

    Have you done a factory reset? Is it rooted?
     
  6. New_droid

    New_droid Newbie
    Thread Starter

    On the ##clear# for both reconditioned columns says no.

    Not rooted, have had the phone over 24 hours still no data. Bout to try the factory reset .
     
  7. LoganH

    LoganH Member

    Is your old phone still on by any chance?
     
  8. New_droid

    New_droid Newbie
    Thread Starter

    It's not working.

    Factory reset didn't work.
     
  9. LoganH

    LoganH Member

    Did the old phone have data access? and especially with this phone if you did not have your old phone physically turned off battery pull and everything then it would conflict with your new activation.
     
  10. New_droid

    New_droid Newbie
    Thread Starter

    I believe I had it it off, I know I didn't have the battery out though.

    If this is the case. What are my options to fix it?
     
  11. OverByter

    OverByter Resident Slide Rule Guru

    Call Virgins tech support and explain the situation and see if they'll re provision your services.
     
  12. New_droid

    New_droid Newbie
    Thread Starter

    Anyone happen to know an escalation number?
     
  13. OverByter

    OverByter Resident Slide Rule Guru

    Unfortunately no, because they're posted so often tier one usually changes their number weekly. :banghead:
     
  14. optimusv45

    optimusv45 Well-Known Member

     

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