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Support New Galaxy S3 with poor signal reception

Discussion in 'Android Devices' started by RocketFoot, Dec 26, 2012.

  1. RocketFoot

    RocketFoot Well-Known Member
    Thread Starter
    48

    My family just got 3 Galaxy S3's for Christmas. 2 of the phones seem to consistently show more bars than mine. Is there an update I should do or any settings advice? Sprint is the carrier.
     

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  2. Mikestony

    Mikestony ~30% Carbon Black ±
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    Are they all on the same software version?
     
  3. RocketFoot

    RocketFoot Well-Known Member
    Thread Starter
    48

    Yes. I verified that they are all the same. Each one was updated to the latest version when we set them up yesterday. I also checked Sprint coverage map and I am in good to excellent coverage at home and at work! But I have barely 1 bar here at work right now.
     
  4. Mikestony

    Mikestony ~30% Carbon Black ±
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    Go into menu/settings/more settings/mobile networks/network mode -- and check to see if all phones are set the same?
    I know you said you were on Sprint....I am on Verizon and I am set to "Global" so I dont think my setting will help yours but I'm just trying to help to see if that setting on all your phones is the same :)
     
  5. RocketFoot

    RocketFoot Well-Known Member
    Thread Starter
    48

    There is 2 options and all 3 are set to lte/cdma. I am going to try the other option...cdma only.

    ETA: No change...changing back to lte/cdma.
     
  6. Mikestony

    Mikestony ~30% Carbon Black ±
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    Someone here may know more than I do, but what comes to my mind, (and I just base this off of my last phone), call Sprint and have them re-provision the phone.?
    I, myself am learning about this device also as it is new to me:)
     
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  7. RocketFoot

    RocketFoot Well-Known Member
    Thread Starter
    48

    Thanks! Will do...

    Any other replies...please chime in also!
     
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  8. SUroot

    SUroot Well-Known Member
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    Well if you all have the same samsung build and baseband / modem and sprint have reprovisioned - of course try a factory reset but it then indicates a fault. Talk to sprint first. A photo of all the s3's next to each other will also help sprint.

    I take it you havent changed battery doors or put a case on? Obviously the fairest comparison is no case, stock components
     
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  9. RocketFoot

    RocketFoot Well-Known Member
    Thread Starter
    48

    Everything is stock other than cases...all three have identical UAG cases.
     
  10. quickaudi

    quickaudi Well-Known Member
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    Under Settings>About Phone>Status, what do they all say under signal strength?
     
  11. RocketFoot

    RocketFoot Well-Known Member
    Thread Starter
    48

    -103dBm 16asu
     
  12. quickaudi

    quickaudi Well-Known Member
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    All of them read exactly the same?
     
  13. RocketFoot

    RocketFoot Well-Known Member
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    I'll have to check tonight. I am at work now...other phones are still at home.
     
  14. quickaudi

    quickaudi Well-Known Member
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    Put em side by side and post the results.
     
  15. disc golfin

    disc golfin Well-Known Member
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    May 5, 2011
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    Also check the Baseband versions and the Build number.

    you could also check for a PRL and Profile update, more than likely that will be the first thing Sprint will ask you to do.
     

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