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Help New Galaxy S3 with poor signal reception

Are they all on the same software version?
Yes. I verified that they are all the same. Each one was updated to the latest version when we set them up yesterday. I also checked Sprint coverage map and I am in good to excellent coverage at home and at work! But I have barely 1 bar here at work right now.
 
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Go into menu/settings/more settings/mobile networks/network mode -- and check to see if all phones are set the same?
I know you said you were on Sprint....I am on Verizon and I am set to "Global" so I dont think my setting will help yours but I'm just trying to help to see if that setting on all your phones is the same :)
There is 2 options and all 3 are set to lte/cdma. I am going to try the other option...cdma only.

ETA: No change...changing back to lte/cdma.
 
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Someone here may know more than I do, but what comes to my mind, (and I just base this off of my last phone), call Sprint and have them re-provision the phone.?
I, myself am learning about this device also as it is new to me:)
Thanks! Will do...

Any other replies...please chime in also!
 
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Well if you all have the same samsung build and baseband / modem and sprint have reprovisioned - of course try a factory reset but it then indicates a fault. Talk to sprint first. A photo of all the s3's next to each other will also help sprint.

I take it you havent changed battery doors or put a case on? Obviously the fairest comparison is no case, stock components
 
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Well if you all have the same samsung build and baseband / modem and sprint have reprovisioned - of course try a factory reset but it then indicates a fault. Talk to sprint first. A photo of all the s3's next to each other will also help sprint.

I take it you havent changed battery doors or put a case on? Obviously the fairest comparison is no case, stock components
Everything is stock other than cases...all three have identical UAG cases.
 
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