The good news is that I finally got myself updated to 2.1. The bad news is that the problem that results in my phone showing 100% awake and draining the battery like the ship is going down is back.

I had my second Hero replaced on account of the 100% problem, and the third one was doing it, too, before I removed Handcent (recognizing the irony, because Handcent used to be what HTC/Sprint told you to use to avoid the 100% problem). I feel like I've been pretty judicious about the apps I've added since upgrading, but here I am, with the same problem I've been having for months.

I've added:

Bank of America
Foursquare
Radar Now
Zedge
Wallpaper
ATK (now uninstalled)
System Panel (now uninstalled)
Shazam
Yelp
Notes

These are all pretty well-known, well-supported programs, and it would surprise me to learn that any are causing problems, but if anyone has any input on which one might be the issue, I'm all ears.

Is it possible that I've just had THREE bad phones? I mean, seriously, WTF? Anyone have any wisdom out there?

TIA

 

Hard to say, because I installed them all immediately after upgrading to 2.1, because your list of prior apps is only saved in the market the first time you go back in there, as I recall. I know I had figured out a way around the problem with my last Hero (by uninstalling Handcent, of all things), but it's back.

 

About Phone > Battery

You are correct that it doesn't show it as a percentage, but when the up time and awake time are the same number, I can do that math.

 

It would certainly be ironic if ATK ended up being the culprit, because that's the app that HTC explicitly told me to get to address a similar issue late last year. Who knows, though.

I've been dealing with this issue literally all day so far. Spent probably an hour on the phone with Sprint, talked to 4-5 different people, none of whom knew how to fix the problem and only one or two even seemed to understand what I was talking about. Followed that up with a call to HTC, and they were no more helpful. Stripped every single app off of my phone I'd downloaded, and it still didn't fix the problem

Did a hard reset, and it continued to show 100% awake -- at least, until I got to the Sprint repair center, at which point it quit acting up and began sleeping like a good little phone. They wiped it and reset it anyway,and now it seems to be OK. We'll see how long it lasts.




Addendum: And then, while I was typing this message, I got a call from Sprint Customer Service unrelated to this whole mess to find out if I'd like to add a line. It took every ounce of restraint I had to not just unload on this poor girl, but I remained polite. I'll let you all speculate on whether I opted to take advantage of her offer, though.

 

Not really. Foursquare does report where you are, but only when you tell it to; it doesn't track your movements like a GPS beacon or something like that.

 

They were exactly the same, yes. It seems to be better now after this latest reset, but I'll tell you what, if I have to reset my phone and lose all of the customization that makes these phones what they are on a regular basis for it to work properly, I'm going elsewhere. This is nuts.