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Support 'new pc studio' cd useless? no synchronising?

Discussion in 'Android Devices' started by webants, Jul 29, 2009.

  1. webants

    webants Member
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    Only problem i bumped into is that 'new pc studio' software doesn't see the i7500 as a valid phone, so no synchronising with outlook etc yet

    The 'new pc studio' software which is included sees the i7500 but says it is a not recognized device :( must be a usb driver missing :thinking:

    :mad: hope samsung new studio software wil accept android phones sooooonnn Kinda stupid to include a software cd which doesnt work with the included phone :thinking:

    Also transfering mp3's through the phone in solid disk option crashes all the time weird.. :thinking:
     

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  2. Chrisp7

    Chrisp7 Active Member
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    Go to settings (on the Galaxy) and turn on usb debug mode. I had the same problem.
     
  3. webants

    webants Member
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    Seems you got a solution but:

    wondering where to find the debug mode in the settings menu? got mass storage thingy but that did't help

    Greetz
    Dennis
     
  4. Chrisp7

    Chrisp7 Active Member
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    Settings>Applications>Development>USB debugging
     
  5. webants

    webants Member
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    wondering

    didn't you get 'driver not found' then?

    The pc (vista) tries to install a new driver but wont find it.. :thinking:

    will try to reinstall new pc studio
     
  6. Chrisp7

    Chrisp7 Active Member
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    Did you install the driver on the CD? You need to install the new pc suite, the driver, then connect the phone..
     
  7. webants

    webants Member
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    @chrisp7: yeah i did all that.. on 3 pc's xp and vista..

    usb debug works because it finds something but cant detect any drivers, even after i installed new studio and the driver package.

    After surfing i noticed that a few android phones seem to have faulty usb cables, so i am gonna try to buy a new one today.

    I got this feeling because i can access the interal disk through solid state disk/ new studio and see everything there but as soon i try to transfer say 30+ mp3's the transfer crashes...


    @Sandra: i dont see the use to root my device, still think it is a driver or cable problem.
     
  8. FLT

    FLT Well-Known Member
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    Jun 18, 2009
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    .be
    Have the same problem, just update the firmware with new pc studio => no problems but can't sync with outlook & other functions. Not that I really use them anyway
     
  9. webants

    webants Member
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    Jul 28, 2009
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    Got my contacts on the i7500 through gmail.com en synchronising that account with my i7500 but sounds daft :D

    I have read loads of forums now and it seems loads of people have this problem, there is no working driver available people say and samsung points back at android.

    Gee how can you release software (new pc studio) with the i7500 which does not even recognize the i7500 LOL

    But the i7500 is so good that i am not even thinking about selling the phone again, hoping android or samsung will come with a good working connection drivers somewhere soon which also works with new studio pc on vista.
     
  10. webants

    webants Member
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    anyone heard of a solution to the driver problem within New PC Studio, still waiting to sync with my outlook contacts and calendar...
     
  11. Chrisp7

    Chrisp7 Active Member
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    Doesnt seem to be coming soon, a solution would be to sync outlook contacts/calendar to gmail/google calendar then sync the i7500 with google..
     
  12. westbahnhof

    westbahnhof New Member
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    I have the same Problem too like Webants!
    I couldnt solve it!

    I tried many things too, like these USB debug
    but no chance
    :mad:
     
  13. Shayko

    Shayko Well-Known Member
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    Got a similar problem.

    PC Studio - can't connect to phone.
    Tried USB debugging - can't find driver + PC Studio can't connect to phone.

    PLUS

    whenever i try to transfer big files (200MB or so) or many files the transfer crashes.

    i would love to install the pc studio and drivers from the CD, but i didn't get any with the phone :(
     
  14. kam187

    kam187 Well-Known Member
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    You need to turn on USB debugging (settings -> application settings -> development if i remember corectly)

    You also need to install PC suite.

    Then plug the phone in, and when it asks you for drivers point it to the USB Drivers folder in C:\programs files\samsung

    Don't update the firmware or PC suite won't be able to see the phone anymore
     
  15. Shayko

    Shayko Well-Known Member
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    Do you mean pc suite or pc studio?
    all i know of is samsung pc studio.

    well, already had pc studio 3, so i uninstalled it, then uninstalled the drivers windows installed automatically when i connected my phone without debugging, and then rebooted (couldn't hurt). i reinstalled pc studio 3 + the updates (all 305 of 'em) then connected my phone, chose to install drivers from C:\programs files\samsung\Samsung Pc Studio 3 and then... nothing. Windows couldn't find any usable drivers...

    any ideas?

    thanks for answering btw :)
     
  16. kam187

    kam187 Well-Known Member
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    You used the CD that came with it right? 'PC Studio' and 'New PC Studio' are not the same thing.
     
  17. Shayko

    Shayko Well-Known Member
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    as i wrote before, i didn't get a CD with the phone...
    the manual have a list of items in box, and it's not even SUPPOSED to be there.

    can't i download "New PC Studio"?
    couldn't find it anywhere...
     
  18. Shayko

    Shayko Well-Known Member
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    nevermind, found it!
    be back with results...
     
  19. Shayko

    Shayko Well-Known Member
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    so now pc studio can see the internal and external sd cards, and can see that an i7500 is connected but when i try to open it i get a "unsupported device" error - that's when i tried connecting the phone without debugging.

    with debugging, windows can't find the drivers under the path you specified.
    i also tried each directory under USB Drivers - and nothing.
    googling the drivers proved useless.

    btw, the problem with the files transfer probably has something to do with a bad sd card - now whenever i try using the external sd it stucks and after a while i get an I/O exception. oh well... at least i can replace that.
     
  20. kam187

    kam187 Well-Known Member
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    What OS are you using? Can you check on your phone what its software version is? Maybe its been upgraded already.

    The Unsupported device error happens once you're on the new firmware. If you upgraded then there's nothing you can do until they release some new firmware.

    With usb debugging on, it will install the same drivers and find one extra one. Thats the adb driver, and you can ignore it.
     
  21. kam187

    kam187 Well-Known Member
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    Looks like i linked you version 1.1.0 by mistake! Unplug your phone, then go to 'update' in the PC studio and it should update you to 1.2.0 1F2

    I've just found NPS 1.2.1.. i'll report back if it works.
     
  22. Shayko

    Shayko Well-Known Member
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    i'm using XP SP3.
    the baseband version in my phone is I7500JIIGC (please tell me it's not upgraded...).

    couldn't update pc studio, so i searched and found new studio 1.2.1 IH1.
    same result, no drivers...
     
  23. kam187

    kam187 Well-Known Member
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    No drivers? Are you pointing windows to c:\program files\Samsung\New PC Studio\USB Drivers ?
     

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