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Support New to Android with a new X10

Discussion in 'Android Devices' started by slymo, Nov 18, 2010.

  1. slymo

    slymo New Member
    Thread Starter
    26

    Nov 18, 2010
    4
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    Hercules Engineer
    Wiltshire
    Hi all, got an X10 yesterday and was quite impressed (even worked out how to make a call eventually) until I went to upgrade it as suggested by the PC companion. It all went wrong, lost my contacts blah blah. Was looking for help with several things and Google just kept bringing up these forums, bit like the x-files, the answer is out there! Still haven't sorted it but there's some good advice on here and hopefully I'll be able to pass this on to other sufferers! Cheers for the help...

    Sly
     

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  2. Steven58

    Steven58 Reformed PH
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    Feb 19, 2010
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    Welcome! I'm sending your post here, for help! :)
     
  3. Shonan

    Shonan Well-Known Member
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    Jul 20, 2010
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    Uk, South West
    the contacts issue is a common one bud, did u get the in the end ?
     
  4. slymo

    slymo New Member
    Thread Starter
    26

    Nov 18, 2010
    4
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    26
    Hercules Engineer
    Wiltshire
    yeah, luckily i had them synched with outlook on my old phone so I downloaded my phone explorer and imported them using that, success. Turns out that before you backup, before you upgrade, you should update the restore/backup app to the latest version as the 1.6 isn't compatiblewith the 2.1 version therefore the contacts don't restore, or something like that!? Either way, you don't find this out until it is too late!!! Top tip is to export contacts to the SD card from the phonebook page before you upgrade.
     
  5. Super_HS

    Super_HS New Member
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    Nov 19, 2010
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    Hi guys, am new here. I just do not know where to elevate my problem with xperia x10. I just bought one and when I tried to explore the phone, it will hang every after five (5) minutes. The home and back key do not function anymore. I can no longer get out from any application. I have yet to refer my phone to Sony Ericson Maintenance. I do not know if my phone is really defective.

    Any gentle advice here. thank you
     
  6. rosered

    rosered Well-Known Member
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    Jul 4, 2010
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    UK
    First thing to get out of the way, do you have a silicone case on the phone... if so remove it and see if you are still having a problem as sometimes the case can touch the side buttons and play havoc with the phone functionality.

    I think your next choice should be to run a repair using Sony Ericsson Update Service

    Sony Ericsson - Support - Phones - Topic - Updateserviceapplication - Xperia? X10

    This will wipe your phone back to factory settings so be sure to back up or sync your contacts elsewhere. If it is a software problem this should resolve it.

    If you are still having a problem then get it looked at either by a Sony Ericsson repair centre or via your carrier / retailer.
     
  7. nb_mitch

    nb_mitch Well-Known Member
    88

    May 28, 2010
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    Male
    DB2 DBA
    Florida
    I am new to the X10, almost, it is suppose to arrive on Tuesday :D I am also new to Android, coming from a Blackberry. I assume it will still have 1.6 on it, so I would like to upgrade to 2.1 before loading contact or downloading anything from the market, etc.

    When I first start up the device, will it ask me to upgrade or is that something I need to do manually?

    Any other tips for a newbee?

    TIA
     
  8. TokyoElbow

    TokyoElbow Member
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    Nov 18, 2010
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    Designer, promotions
    Tokyo
  9. slymo

    slymo New Member
    Thread Starter
    26

    Nov 18, 2010
    4
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    26
    Hercules Engineer
    Wiltshire
    It will offer you the upgrade option when you first link it to your computer with USB cable and run the companion software.

    Sly

    Hooked on Angry Birds!
     
    nb_mitch likes this.

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