Hello everyone! Like I said in the title of this thread, I am new to the forum. I am a student at the Kellogg School of Management and I'm conducting a personal research on smartphones in general, and in particular I'm interested in the HTC Hero. I would be most grateful if you could help me out by answering just a few questions: 1 - What do you value most about your HTC Hero? 2 - What made you choose it over other smartphones? 3 - I've seen a lot of threads complaining about the OS of the phone, but sometimes that can be misleading... Is there a general perception with problems in the OS? And if that is true, do you think the 2.1 version will resolve the issues? 4- Finally, on a more personal level and since I am quite new to the smartphone world, would you recommend another phone by HTC rather than the Hero? Thanks for the help!!!!