Hi - I'm new to any touch screen phone technology and got my HTC Hero yesterday. I've played around with it and followed the instructions in the leaflet it came with... I have managed to use it to open up webpages including my usual email provider/facebook and have bookmarked them. I have inserted my numbers into the address book (and managed to synch with facebook for photos/birthdays), send SMS, make phonecalls... but that is it! In simple terms: how can I find apps and download them, does it always work through WIFI, how can I take things off the homepage (I have managed to install the (empty) playlist to the homepage but cannot remove it.... sorry lots of simple questions but would be grateful for some help!