I would have her contact the person she bought it from first.

 

I could be mistaken but I believe you can bypass the initial screen by pressing the four corners of the screen...one at a time. Top left, then top right, then bottom right, then bottom left. "Bypass android screen" on Google provides more info.

 

You are correct....Bypass Android Activation Screen on Motorola Droid X

 

i had a similar problem when i got my DX. the genius i bought it from hadn't deactivated it from his account yet, so i had to wait a couple days before i could activate it. it's not the ESN that should concern you, it's the MEID for these phones. anyway, you should be able to easily bypass network activation and use wifi for everything. she just won't be able to make phone calls or send texts. everything else should work just fine.

you probably won't get the GB OTA either, whenever Big Red decides to give it to us.