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General newbie help needed error message

Discussion in 'Android Devices' started by stevo1968, May 5, 2012.

  1. stevo1968

    stevo1968 Lurker
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    Hi all - Young son just got his first tablet comp today - a galaxy 10.1.

    all set up and have managed to download and register trend, but when downloading game apps, and starting to play keeps getting error message that says the following -

    the application (xxxxx) has stopped unexpectedly, please try again.

    then offers to force close or report.

    Has happened on all game apps we have tried to download.

    Please help with solution, i am sure we must have a setting wrong somewhere.

    Thanks
     

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  2. kevindroid

    kevindroid Android Expert
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    i dont own that device. however there are some compatibility issus that may be the problem also you can try a reset to restore your settings
     
  3. stevo1968

    stevo1968 Lurker
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    compatibility issues with what ? the apps and system ?

    and if i reset will i literally have to start over again ?

    Thanks for help
     
  4. thecoach1999

    thecoach1999 Newbie
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    Have you done a reboot?
     
  5. stevo1968

    stevo1968 Lurker
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    Not as yet - will look at doing that this morning
     
  6. stevo1968

    stevo1968 Lurker
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    Have rebooted this morning, but no difference - am now trying to go through all firmware and software updates
     

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