First off, Hello. Second, I hate my Eris. I thought it wad just me, but looks like my issues are common. I am going to pick up a refurb tomorrow because of s blown speaker. Two main questions. First, I have read about rooting. Can someone explain in detail what it is and what the benifits are. Second, if I were to get a new phone, what is the best quality on Verizon network?