1. Are you ready for the Galaxy S20? Here is everything we know so far!

Newbie

Discussion in 'Introductions' started by missiepalmer77, Aug 25, 2019.

  1. missiepalmer77

    missiepalmer77 Lurker
    Thread Starter

    Brand new Moto gen7 power and it seems to be running slower than my old zte blade max and not really sure why new phone is sooooooo slow. Anyone have any info on this issue?
     

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    #1 missiepalmer77, Aug 25, 2019
    Steven58 likes this.
  2. missiepalmer77

    missiepalmer77 Lurker
    Thread Starter

    Hello to everyone by the way.
     
    #2 missiepalmer77, Aug 25, 2019
  3. olbriar

    olbriar  
    Moderator

    Hello missiepalmer77 and welcome to Android Forums. We have a support forum for your new Moto here https://androidforums.com/devices/moto-g-7.15947/ I see the forum isn't very active so I suggest you ask for support here https://androidforums.com/forums/12/

    Your new phone should not be running slow. If you have just started out using it, and it is not performing well, I'd suggest a factory reset and set the phone up again. Obviously a software update or something you installed did not settle in as it should have. There is always a chance it's a hardware problem but it's most likely software related.
    I hope we can get you up and running as it should and you enjoy your new phone.
     
    #3 olbriar, Aug 25, 2019
    deloocountry, bcrichster, Steven58 and 1 other person like this.
  4. missiepalmer77

    missiepalmer77 Lurker
    Thread Starter

    I'll reset and see if it helps thanks
     
    #4 missiepalmer77, Aug 25, 2019
  5. maire5

    maire5 Well-Known Member

    Why hello there and hope the phone is already working better.
     
    #5 maire5, Aug 25, 2019
  6. missiepalmer77

    missiepalmer77 Lurker
    Thread Starter

    Working wayyyyyy quicker thanks
     
    #6 missiepalmer77, Aug 25, 2019
    bcrichster and olbriar like this.
  7. Steven58

    Steven58 Recognized Incompetent Moderator
    Moderator

    Welcome!
     
    #7 Steven58, Aug 26, 2019
  8. bcrichster

    bcrichster ROMinator
    Moderator

    #8 bcrichster, Aug 26, 2019
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