Problem : My uncle's nexus 4 slips into loop when those 4 balls starts bouncing around. Information : Model : Nexus 4 OS Build : Lollipop LMY48T. Methods tried : 1. wipe cache partition . 2. wipe data/factory reset. 3. Tried to flash factory image, downloaded the image from here, but got .tgz file and have no idea what to do with it. (Dont have to tell now that I'm a little new to this). Since this build is last build of Lollipop (I think) and nexus 4 cannot be upgraded to marshmellow, I cant update by sideloading the OTA zip file. Please help.