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Support Nexus 4 --- Spots On Screen :(

Discussion in 'Android Devices' started by eric0668, Jan 19, 2013.

  1. eric0668

    eric0668 Well-Known Member
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    Jun 8, 2010
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    I already trouble shot it with Google but I figured I would ask here as most of you know more than they.

    I already did a factory reset 3 days ago because I deleted a file I shouldn't have. But now it has come down to them recommending me do another and then getting back if it still persists.

    The problem is when I turn my screen back on I see white spots all over the screen for 2-3 seconds. I can't imagine why, or even why a factory reset is going to fix.

    I have NEVER dropped (cross fingers) or got it wet, and truthfully have no idea how to tell and wouldnt want to begin taking the back off.
    I am most certain there is no water damage

    So I have tried:
    Switched Wallpapers
    Turned phone off then on
    Switched from Apex to Launcher
    Still there. I am posting a pic below. If anyone could help I would be most grateful.

    Again you prolly know more than most of their employees
    One time when I had a problem, but eventually got fixed, this is what I was told, they will do an advanced replacement, BUT I have to pay $350, then get it back when they get and verify the phone I send
    I am not working so would not be able to do that. I suppose I could switch to my phone of choice I have here and just send it in?
    Or I was told contact LG where there is no downpayment needed.
    In either case, back then I was told there was stock for this type of situation, now I am told they no longer have any? You have any idea when they will catch up

    THANKS for even taking time to read this, and even more if you can help

    Eric
     

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  2. sean76

    sean76 Android Expert
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    There's an old saying I follow...

    If a hard reset can't fix it, a replacement can! I'd get the phone replaced under the one year manufacturers warranty through Google!
     
  3. MartinS

    MartinS Android Expert
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    So it's showing on an actual device screen shot! That suggests to me that this is a software issue...
     
  4. andrews317

    andrews317 Android Enthusiast
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    It kind of looks cool.
     
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