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Support Nexus 5 videos unable to upload

Discussion in 'Android Devices' started by tastubbs, Feb 2, 2014.

  1. tastubbs

    tastubbs Lurker
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    Hello this is my first post here so I hope I can get some help. I've recently recorded some videos on my Nexus 5 and I'm trying to upload them to instagram but once I select a video it tells me it can't process the video? I've done this many times before but can't seem to figure out what's going on. Videos recorded directly from Nexus device. Any thoughts?
     

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  2. Rukbat

    Rukbat Android Expert
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    Wrong (not allowed) file type? File too large?
     
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  3. tastubbs

    tastubbs Lurker
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    Nope, file size doesn't matter you trim the video in the app to accommodate for 15 seconds at most. Even tried converting the file to a few different formats and still nothing...
     
  4. tastubbs

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    Oh I fixed it... Just uninstalled and installed the app all is well. Thanks for the interest in helping
     
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