Hi All:
I have a Nexus 7 (not sure if 2012 or 2013) caught in a boot loop.
It all started when I began to get the 'process android.process.media has stopped' message. I went onto the forums and they recommended that I clear the Media Cache. The only thing was that when I went to settings > apps, I would get the 'Google Settings has Stopped' error. The 'processs android.process.media has stopped' message started to pop up frequently so I decided to opt for a factory reset. That's what started the boot loop.
When it started to boot loop, I once again consulted the forums and used the Power + Volume Down to get the recovery screen. Here is the data contained therein:
FASTBOOT MODE
PRODUCT NAME - TILAPIA
MW VERSION - PR
BOOTLOADER VERSION - 4.23
BASEBAND VERSION - 1231_0.18.0_0409
SERIAL NUMBER - 015D2EA4A42800002
SIGNING - NOT DEFINED YET
LOCK STATE - LOCKED
When I choose Recovery Mode, I get the prone android with the red exclamation point and 'No Command' below.
By hitting power + volume up, I get the Android System Recovery <3e> screen. When I select wipe data/ factory reset, I get the 'Erasing..." screen and then I'm bounced back to the Android System Recovery screen. When I then select 'reboot system now', I get the Google Logo and the bouncing balls boot loop again.
The weird thing is that I've been turning it on and off again, hitting a random set of buttons and it has come back to the factory reset state. I've deleted caches and uploaded the essential programs and thought I'd turn it off and on again to check it and, you guessed it: infinite bouncing ball boot loop.
I purchased this devices from a friend and don't have any tech support. I had been using it with no problems since February 2014. I have downloaded and installed the Skipsoft Toolkit on my PC but am unsure if this is the right tool for the job.
What can I do?
PS I started getting the 'process android.process.media has stopped' message when I started using an imation usb drive to watch movies on my tablet. I have the usb stick, if that's another piece to this puzzle.
I have a Nexus 7 (not sure if 2012 or 2013) caught in a boot loop.
It all started when I began to get the 'process android.process.media has stopped' message. I went onto the forums and they recommended that I clear the Media Cache. The only thing was that when I went to settings > apps, I would get the 'Google Settings has Stopped' error. The 'processs android.process.media has stopped' message started to pop up frequently so I decided to opt for a factory reset. That's what started the boot loop.
When it started to boot loop, I once again consulted the forums and used the Power + Volume Down to get the recovery screen. Here is the data contained therein:
FASTBOOT MODE
PRODUCT NAME - TILAPIA
MW VERSION - PR
BOOTLOADER VERSION - 4.23
BASEBAND VERSION - 1231_0.18.0_0409
SERIAL NUMBER - 015D2EA4A42800002
SIGNING - NOT DEFINED YET
LOCK STATE - LOCKED
When I choose Recovery Mode, I get the prone android with the red exclamation point and 'No Command' below.
By hitting power + volume up, I get the Android System Recovery <3e> screen. When I select wipe data/ factory reset, I get the 'Erasing..." screen and then I'm bounced back to the Android System Recovery screen. When I then select 'reboot system now', I get the Google Logo and the bouncing balls boot loop again.
The weird thing is that I've been turning it on and off again, hitting a random set of buttons and it has come back to the factory reset state. I've deleted caches and uploaded the essential programs and thought I'd turn it off and on again to check it and, you guessed it: infinite bouncing ball boot loop.
I purchased this devices from a friend and don't have any tech support. I had been using it with no problems since February 2014. I have downloaded and installed the Skipsoft Toolkit on my PC but am unsure if this is the right tool for the job.
What can I do?
PS I started getting the 'process android.process.media has stopped' message when I started using an imation usb drive to watch movies on my tablet. I have the usb stick, if that's another piece to this puzzle.