I got a Nexus 7 32GB WiFi only for Christmas and initially I wasn't having any problems with it. This is my first Android device so I wasn't sure what to expect. This past week however, it's been crashing once or twice every day. At first I had no idea what was triggering it. But then I noticed that it seemed to happen when I unplugged or plugged in headphones. It doesn't happen every time, and it's usually if I'm in an app. It tends to happen if I load a YouTube video and then unplug my headphones. Just a few minutes ago, I unplugged them when I opened Ruzzle and it froze completely, forcing me to shut it off by holding the power and volume buttons down. I was just wondering if this was a problem with the OS or my device specifically. I've factory restored it, which didn't help at all. It's running stock 4.2.1 and it is unrooted. Also, sorry if this is the wrong area for this, new to the site.