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Support Nexus 9 bricked after April update

Discussion in 'Android Help' started by JoeNoir, Apr 22, 2016.

  1. JoeNoir

    JoeNoir Lurker
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    I dowloaded and started to run the Google Nexus April update. The tablet rebooted but then got into a loop and would not complete the installation.

    It is now stuck on the loading screen. I have even tried to wipe the tablet using factoy reset.

    I get a red warning saying the system is unsable and now the tablet never completes the boot.

    it was an unrooted tablet with no special modifications.
     

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  2. Jfalls63

    Jfalls63 Android Expert
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  3. Brian706

    Brian706 I like turtles!
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    Problem is, it sounds like he won't have usb debugging enabled as it was a completely stock device. Also, oem unlocking is probably not enabled in the developer options either. Which means, I don't know if a factory image would even be an option.

    You might be in the perfect situation to try this out: https://lh3.googleusercontent.com/W...s4A2IIyNBMcFi09shzvV3aZ258j0zyK1NlFYe=h900-rw

    Google recently released some OTA zips that include full system.img
    As long as you can access the devices recovery mode you should be able to re-install the system. The only problem is that it will put you on the Android N preview, but once you have a working system, you would be able to unlock the bootloader and then flash factory images back to the latest Marshmallow. https://developers.google.com/android/nexus/images#instructions
     
  4. Jfalls63

    Jfalls63 Android Expert
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    I've used it once on co-workers N7. USB debugging off and bootloader still locked. After input info into tool kit,connected in fastboot, tool kit did the rest.
     
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  5. Jfalls63

    Jfalls63 Android Expert
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  6. Brian706

    Brian706 I like turtles!
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    Cool! That would probably be the easiest. I just assumed it wouldn't work on a device that never had the options ticked in developer options.

    Does the soft brick option use factory images? Because I thought you had to be unlocked to use factory images?

    Edit:
    I think that the process in the toolkit unlocked the bootloader. That would make sense to me that it would work on a pre-lollipop device because they didn't used to require you to enable oem unlocking in developer options to unlock the bootloader.

    It might be worth a try, but I just don't see this working on Android 5.0+
     
    #6 Brian706, Apr 22, 2016
    Last edited: Apr 22, 2016
  7. Jfalls63

    Jfalls63 Android Expert
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    The N7 that I did looped on MM 6.0 update and toolkit got it going again. At work now, think I have notes at home.
     

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