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nexus randomly shuts down and won't restart for a while?

Discussion in 'Android Devices' started by caneaddict, Dec 21, 2012.

  1. caneaddict

    caneaddict Member
    Thread Starter

    Anyone else experiencing this? The screen sporadically shuts off and I can't get it back on with the power button. Pressing the power button just yields a small vibration then after a few minutes pressing the power button will cause the phone to start back up with the start-up animation so it had to have shut down.

    Also anyone know where the call log is located?

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  2. lunatic59

    lunatic59 Moderati ergo sum

    That sounds like the battery is dying. Do you charge it while waiting?

    The call log is in the dialer. The clock icon in the middle.
  3. caneaddict

    caneaddict Member
    Thread Starter

    Sometimes I charge it during the few minutes it's off and about half the time before it turns back on it's dead for a while then the battery charging image comes up then it restarts. But there's also times when it turns back on without that and it looks like the battery is full.

    BTW thanks for the info on the call log, why on earth is it under a clock icon?
  4. Banished Angel

    Banished Angel Android Enthusiast

    Because it shows what TIME your calls came in/went out?
  5. hstroph

    hstroph Android Enthusiast

    I had similar problems with a new Nexus 4 after installing Light Flow. Uninstalling the app removed the problems for me, although others don't seem to have them. I'm thinking it was some interaction with my phone's display and sleep settings.
  6. ThEGr33k

    ThEGr33k Well-Known Member

    Same issue here. Only happened once so far but only had phone for 3 days. Pulled it out of pocket and it was dead. After 2 mins it booted as though it was off. I tried charging but it made no odds. The battery was on about 30% so can't be low power. Phone wasn't hot. Strange one!
  7. lunatic59

    lunatic59 Moderati ergo sum

    At three days old, I'd have to think it was just not got power stats to reliably report power, so it will shut you down if it thinks you've reads a low power state. Charge it full and let it discharge to 20% a couple of times and it should level out.
  8. ThEGr33k

    ThEGr33k Well-Known Member

    Well I checked the battery maybe 10 mins before and it said 40% and when it turned back on it was at 40% so I can't see why that would be, also doesn't really explain the reboot.

    Could be that the OS actually crashed out and that the eventual restart was from this?
  9. caneaddict

    caneaddict Member
    Thread Starter

    glad to see i'm not the only one. I do notice that it happens far less frequently now - usually while plugged into my car charger.
  10. MartinS

    MartinS Android Expert

    There's definitely something in JB or an app incompatibility with JB. My Nexus 4 doesn't seem to reboot anymore but my GNex has.
  11. tomynocker

    tomynocker Lurker

    This also happens to me....I only found out that the device is not really shut down but stuck somehow. After longpressing (>5s) the Power button the device is really off (you don't get a visual confirmation for this) after that a normal longpress will show the battery icon and another longpress wil boot the device.

    For me this started after updating to Lollipop. So it might not be a problem of the version, as this thread is already old.
  12. Dolmangar

    Dolmangar Android Enthusiast

    I had been having this same issue. N4 would just shut off. I have a Pebble, so it would vibrate randomly as the phone shut down. The first time or two I assumed that a run away app had run the battery down but I soon figured out that I usually had 50%+ left. This was happening once a week or so, since 5.0 rolled out.

    This past week I did a factory reset and I haven't had the problem since, but it's only been a few days.
  13. Ludicrous63

    Ludicrous63 Lurker

    I have an N9 that doesnot like to wake up sometimes after sleeping. This happens about once a week. I called Google which was a waste of time because they wanted me to use it in safe mode. Yep, you read it right. I asked since all third party apps won't work what do you expect me to do with it? The tech tells me the problem most likely lies with a third part app that I won't update. So I said that app is not running so why should it cause an issue? No answer. So now tech wants me to perform a reset so I say have you read the blogs, people say that's no help either. He now asks me what I want him to do so I say provide all of us with an update that will fix this issue. I also told him I owned an ACER before this that was trouble free until it died after reaching EOL and I bought a Nexus with a none basteredized OS so this would not happen. At least it does not shutdown or reboot while I'm using it. Not yet anyway.

Nexus 4 Forum

The Nexus 4 release date was November 2012. Features and Specs include a 4.7" inch screen, 8MP camera, 2GB RAM, Snapdragon S4 Pro processor, and 2100mAh battery.

November 2012
Release Date

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