Help No 4G LTE, just 4G

[stevelng07]

So about 5 days ago I was in a hospital and couldn't get signal, so I just put my phone on airplane mode to try and save battery. After I left, I tried to turn my data on but I had no data whatsoever for nearly half the day, even when I was at home. My data then mysteriously returned but I was only on 4G. Ever since then, my phone can only get 4G, not 4G LTE. I've heard of people saying toggle airplane mode on and off but I am still getting only 4G internet. Can anyone help me? I am with T-mobile.

 

[Hawker]

4g IS LTE!

 

[lmario346]

4G for t-mobile, also on at&t are HSPA+

 

[lmario346]

You still get good speeds with 4g hspa+

 

[lmario346]

I have a metropcs S4 GSM

 

[stevelng07]

Really? It's just that my phone used to say 4G LTE, but now it only says 4G. My sister has the same phone and hers says 4G LTE. We also did a speed test to compare and her phone has been consistently double my speed.

 

[ironass]

Really? It's just that my phone used to say 4G LTE, but now it only says 4G. My sister has the same phone and hers says 4G LTE. We also did a speed test to compare and her phone has been consistently double my speed.

Are you both with the same carrier, in the same place at the same time of day and both on the same frmware when comparing speeds?

(See #1.3 of 28 Galaxy S4 models - know yours?... to obtain both your precise firmware details.)

See also... 4G

 

[stevelng07]

Yes we have the same model and firmware. We both got our phones on the same day and we're on the same plan as well.

 

[stevelng07]

Also yes, her phone was right next to mine when I did the speed test comparisons.

 

[ironass]

What are your precise firmware details as T-Mobile offers a number of Galaxy S4 handsets and covers Austria, Croatia, Czech Republic, Germany (as Telekom), Hungary, Republic of Macedonia, Montenegro, the Netherlands, Poland, Slovakia, and the United Kingdom, as well as the United States, Puerto Rico, and the U.S. Virgin Islands.

 

[stevelng07]

My bootloader, baseband, and PDA version is M919UVUFNB4
My CSC version is M919TMBFNB4

 

[ironass]

My bootloader, baseband, and PDA version is M919UVUFNB4
My CSC version is M919TMBFNB4

Thanks! So you are both on the February build of firmware, NB4, for the T-Mobile, U.S.A. minority variant, SGH-M919. It does seem odd, given your previous postings, that you should receive such diverse speeds on identical phones, firmwares and location. I take it that both your APN settings are also identical?

 

[stevelng07]

Yep both APN settings are the same

 

[ironass]

Yep both APN settings are the same

Then, with identical handsets running identical firmware and modems, I am at a loss to explain why your phone differs so much, both in speed and oddly, the display of your connection.

 

[allisonfranz]

Are you that sure the LTE coverage is good enough in your area?​

 

[stevelng07]

Yep we're right next to each other

 

[stevelng07]

Does anyone else know how to fix this problem?

 

[anoniemouse]

If your phone has a sim card, Try taking your sim card out & then putting it back in.

Failing that.

If it were me & i had tried everything else, i would do a factory reset (bit of a pain i know) but it can often sort things out.

If that doesn't work then it will almost certainly be hardware.