Previuosly whenever someone called me their name and number will show up.. Now it's no longer showing up. tired trying to do a reset to get this to work. Is this a software glitch or hardware problem perhaps?? I switched from iphone to this thinking galaxy will be easier but there are so many small glitches that are frustrating requiring a reset all the time..definately will not buy another android phone anymore if this is how their system operates. I currently have a note 2 i bought in korea shv-e250s model and it's officially unlocked..