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no caller info window when phone is already open

Discussion in 'Android Devices' started by njones, Oct 1, 2019.

  1. njones

    njones Lurker
    Thread Starter

    If my phone (Samsung S7) is idle and a call comes in, the screen opens with the incoming call window. I can see who is calling and answer it.
    However, if the screen is already open and a call comes in, the 2 icons on the bottom left/right light up and it rings. I can answer it by pressing the home button. But there is no incoming call window to show me who is calling. How do I make that happen?
    Update - an app, SHOULD I ANSWER, was the cause.
    Thanks
     


    #1 njones, Oct 1, 2019
    Last edited: Oct 1, 2019
    ocnbrze likes this.

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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    thanx for updating your op with the answer.....never heard of that app....looks like i'm gonna avoid installing it.
     

Samsung Galaxy S7 Forum

The Samsung Galaxy S7 release date was March 2016. Features and Specs include a 5.1" inch screen, 12MP camera, 4GB RAM, Exynos 8890 Octa processor, and 3000mAh battery.

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