1. Download our Official Android App: Forums for Android!

Support No data connection while on a call

Discussion in 'Android Devices' started by 2manyPHONES, Sep 30, 2011.

  1. 2manyPHONES

    2manyPHONES Android Expert
    Thread Starter
    Rank:
    None
    Points:
    163
    Posts:
    1,820
    Joined:
    Jul 26, 2010

    Jul 26, 2010
    1,820
    326
    163
    NY & TX
    My husband just got an infuse, after he first turned it on and made his first call he also tried to check something online and got a no data connection message. Same thing when he tried to use the market. Since he didn't really do anything on the phone he did a hard reset this seemed to fix the problem or so we thought. It worked for all of 10 minutes then the same thing happened. This happens even if he is on wifi.

    Also his phone isn't automatically switching from wifi to the mobile network when he walks away from his wifi source.
     

    Advertisement

  2. surlypoker

    surlypoker Well-Known Member
    Rank:
    None
    Points:
    58
    Posts:
    212
    Joined:
    Sep 13, 2011

    Sep 13, 2011
    212
    10
    58

    Make sure this is checked on...

    Go to
    Settings.. Wireless and network.. Mobile networks.. Use packet data.. Make sure use packet data is checked on...
     
  3. 2manyPHONES

    2manyPHONES Android Expert
    Thread Starter
    Rank:
    None
    Points:
    163
    Posts:
    1,820
    Joined:
    Jul 26, 2010

    Jul 26, 2010
    1,820
    326
    163
    NY & TX

    Yeah that was the first thing I checked. I just don't understand why he can't surf the web on while on wifi and take a call. He can do it with his inspire no problem. Once he is off his call then wifi works. Also the inspire once out of range from wifi will automatically switch over to the mobile network but not the infuse he has to turn wifi off in order for it to use the mobile network.
     
  4. 2manyPHONES

    2manyPHONES Android Expert
    Thread Starter
    Rank:
    None
    Points:
    163
    Posts:
    1,820
    Joined:
    Jul 26, 2010

    Jul 26, 2010
    1,820
    326
    163
    NY & TX
    Well now the phone is having other issues. When on a call it will randomly hang up (even if using speaker phone so i can know it's not a cheek hang up) then once it hangs up you can't use the phone for at least 15mins any attempted calls out result in a no connection error and calls in go straight to voicemail and the phone is frozen nothing will work.
    Did 2 hard resets, reset the router 3 times trying to fix the wifi issue.

    Time to take it back I guess...
     
  5. surlypoker

    surlypoker Well-Known Member
    Rank:
    None
    Points:
    58
    Posts:
    212
    Joined:
    Sep 13, 2011

    Sep 13, 2011
    212
    10
    58

    I would say so...
     

Share This Page

Loading...