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No email notifications

Discussion in 'Suggestion Box & Feedback' started by CharlesLewis, Jul 13, 2020.

  1. CharlesLewis

    CharlesLewis Android Enthusiast
    Thread Starter

    I select the option to get email notifications but I never receive them. What could I be doing wrong

     


  2. Best Answer:
    Post #18 by Unforgiven, Nov 1, 2021 (3 points)

    1. Download the Forums for Android™ app!


      Download

       
  3. puppykickr

    puppykickr Android Expert

    What is your e-mail provider, and what app?

    Is it G-Mail?
    Does your e-mail address end with
    @gmail.com?

    If so, there are at least three things that need to coordinate in order for your notifications to work.

    1. Your device has global (entire device) notification settings that must be set to be seen/heard.

    2. Your device has notification settings for each individual app that must be set to a level of importance in order to be seen/heard.

    3. Your e-mail app itself has settings of its own, inside the app. These must also be set to e
    where they will be seen/heard.

    Check all this, and if you are using G-Mail I can give more detailed instructions if you can't get them to work.
     
    Deleted User likes this.
  4. Deleted User

    Deleted User Guest

    This is to do with Android Forums email notifications, right? :)
     
    MoodyBlues likes this.
  5. puppykickr

    puppykickr Android Expert


    Was Android Forums e-mail notifications mentioned?

    No, all I saw was e-mail notifications.

    Well, at least that narrows it down a bit.

    I will assume that OP is getting other e-mail notifications then, correct?
    E-mail notifications are working, just not from this forum?

    We have opposite problems.
    I have been trying to turn mine off.
    I have turned them off repeatedly, but I keep getting e-mails.

    And now, when I spent 10 minutes looking for the e-mail notifications, I can't find them anymore.

    Oh well.
     
    Deleted User likes this.
  6. MoodyBlues

    MoodyBlues Compassion is cool!
    VIP Member

    It didn't need to be--this is the forum's "Suggestion box & feedback" board. :p :D
     
    puppykickr and Deleted User like this.
  7. CharlesLewis

    CharlesLewis Android Enthusiast
    Thread Starter

    I'm not using the app but instead the web version. And ye , it is Gmail, I do have notifications turned on , and yes , I get notifications from other apps.
     
    puppykickr likes this.
  8. Deleted User

    Deleted User Guest

    I happened to notice where this was posted by the OP from the general / timeline list only because I also posted a thread here / there about the same kinda thing.
    I couldn't / can't turn off alerts in general but now I only get constant alerts from the Forum Games section where I'm most active and I kinda understand the reasoning for that but it does fill up my inbox (Yahoo) and I'm obviously afraid of deleting something else.

    I too now can't find the tick boxes for this. Maybe someone is under the hood with a can and an oily rag.
    I'm also being / was / will be pestered by the slash symbol but that could be my mental state.
    (italics go away!) :p :)

    OP I'm not sure but I think these are known issues that may be fixed. I'm fairly new but I'll look again on a pc.
     
    #7 Deleted User, Jul 15, 2020
    Last edited by a moderator: Jul 15, 2020
    puppykickr likes this.
  9. Could the notifications go to spam for some reason?
     
    puppykickr likes this.
  10. Deleted User

    Deleted User Guest


    Have you gone to Preferences as well as Alert Preferences. I also use the mobile website on my phone, or full website on a home pc.
    If I tap Preferences currently on the mobile site the result is blocked by the overlay or whatever that doesn't move away, so I select desktop site to fix.

    Other than that idk, you seem to have the opposite issue.

    Have a look here, but I presume you've done this : Screenshot_20200715-142213.png Screenshot_20200715-142731.png Screenshot_20200715-143030.png
     
    puppykickr likes this.
  11. puppykickr

    puppykickr Android Expert

    I know I saw the settings before, but that was a while and some mods to the site ago.

    I also know that I turned mine off (I spend waaaaaay more time here than with my e-mail) and that it made little to no difference.

    I looked and looked after I saw this thread, and never saw them after hunting til I got bored.
     
    #10 puppykickr, Jul 16, 2020
    Last edited: Jul 16, 2020
    Deleted User likes this.
  12. puppykickr

    puppykickr Android Expert

    I think I found it at the bottom of some other thread I was on.

    Sometimes confusion is entertaining.

    Unfortunately, I don't do the things that I used to do to self induce confusion anymore.

    So now I have to wait for others to do it for me.
     
    MoodyBlues and Deleted User like this.
  13. CharlesLewis

    CharlesLewis Android Enthusiast
    Thread Starter

    Those are the settings I have. I get the alert when I open the forum, but without an email notice, I often don't realize I have a reply for several days.
     
  14. CharlesLewis

    CharlesLewis Android Enthusiast
    Thread Starter

    I did find an unchecked box under my identity. I'll wait to see if that was the problem.
     
  15. MoodyBlues

    MoodyBlues Compassion is cool!
    VIP Member

    That's it! There's the answer! You're not spending enough time on AF. :D

    Just keep it open in its own tab in your browser, which is what I do, and pop in more often. You'll be glad you did! :)
     
  16. puppykickr

    puppykickr Android Expert

    Ha!
    See, I knew that I had turne off e-mail notifications...
    Screenshot_2020-07-16-12-03-25.png
    and yet I still keep getting them...
    Screenshot_2020-07-16-13-15-38.png
     
  17. CharlesLewis

    CharlesLewis Android Enthusiast
    Thread Starter

    I just discovered the changes I made didn't stick. I've done it again and this time found the save button. Let's see what happens.
     
  18. Madd61

    Madd61 Android Enthusiast

    Any further info on this?

    I want to turn all e-mail alerts off, but keep the red alerts on the browser.

    It's driving me so nuts I let my inbox pile up and then take a week off to delete all AF alerts - and I get all possible alerts.

    I unchecked all email boxes again in Preferences - Alerts and saved. No joy.

    Is it a broken or failed system update thing from yonks ago?

    How come no one else complains?

    Please demonstrate how stupid I am by pointing me to the bleedin' obvious.

    I'll still be eternally grateful.

    Thanks.
     
  19. Unforgiven

    Unforgiven ...eschew obfuscation...
    Moderator

    You may need to turn off the settings in the Contact Details tab:
    upload_2021-11-1_16-45-27.png
     
    kate and Madd61 like this.
  20. Madd61

    Madd61 Android Enthusiast

    "Contact Details" ! SMH :oops: There it is :rolleyes:

    Who put it there, and when :thinking: :)

    Thanks @Unforgiven
     
    Unforgiven likes this.
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