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no email - please help

Discussion in 'Android Devices' started by Gavola, Jun 3, 2013.

  1. Gavola

    Gavola Lurker
    Thread Starter

    Please help. My email works fine when my Samsung Galaxy Ace is connected to my home hub via the wi-fi. However when I leave the house and am out my phone will not 'pick up' my emails via 3G. This has now happened 3 days running so think its the phone not connecting rather than being in a remote area. When I do a 'manual refresh' of the email it always states "unable to connect to server". Please help with thanks.
     


  2. Marcha

    Marcha Well-Known Member

    Hi,
    Have you been able to use your e-mail through 3G before? I'm asking you this since it seems like your APN / server settings in your phone aren't correct. Check your carrier's settings just to be sure.
     

Samsung Galaxy Ace Forum

The Samsung Galaxy Ace release date was February 2011. Features and Specs include a 3.5" inch screen, 5MP camera, 278GB RAM, Snapdragon S1 processor, and 1350mAh battery.

February 2011
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