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Support No Firmware Available for your Device

Discussion in 'Android Devices' started by pfs78, Oct 11, 2012.

  1. pfs78

    pfs78 Active Member
    Thread Starter
    16

    Dec 21, 2011
    37
    1
    16
    Male
    Senior HelpDesk and Operations Specialist
    Western MA
    I just received my new replacement from Best Buy this morning, battery in tablet and dock are fully charged but when i search for the update it says there isn't one available. Still sitting on 4.0.3 build 9.4.5.26

    I did download 9.4.5.30 and the JB update from Asus site, but havent figured out what i need to do to load it.

    Any tricks ?

    Paul
     

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  2. pfs78

    pfs78 Active Member
    Thread Starter
    16

    Dec 21, 2011
    37
    1
    16
    Male
    Senior HelpDesk and Operations Specialist
    Western MA
    Just for the hell of it I factory reset hoping it might trigger something but still no update for this Infinity
     
  3. K-West

    K-West Active Member
    18

    Oct 26, 2011
    40
    23
    18
    Cable Network Eng
    Central Jersey
    mine has not upgraded yet either, kinda bugging me.
     
  4. pfs78

    pfs78 Active Member
    Thread Starter
    16

    Dec 21, 2011
    37
    1
    16
    Male
    Senior HelpDesk and Operations Specialist
    Western MA
    Alright well at least im not alone, i was thinking there was something wrong with the brand new replacement device.

    Thanks for replying :)
     
  5. CrockettGTO

    CrockettGTO Guest

    nope you are not alone. I picked mine up today from BB and same thing. No firmware available for your device. I also did a cold reboot. Still nothing.
     

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