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No flash

Discussion in 'Android Devices' started by SavageRobot, Oct 18, 2014.

  1. SavageRobot

    SavageRobot Android Expert
    Thread Starter

    I have had my replacement phone through a couple of months back but there seems to be a problem with the flash...there isn't one. Torch apps don't work and there is no flash on the camera. Somehow I never noticed until now so I'm not sure if it's always been like this or not. Any suggestions? Or should I just call ee again and get them to send another? Will I have to pay excess again?

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  2. BRAINZ2013

    BRAINZ2013 Extreme Android User

    Do a factory reset and if it Dont work still ask for a warranty exchange when they see you just got a phone and it didn't work they may provide you with a working one or fix that one
    SavageRobot likes this.
  3. El Presidente

    El Presidente Beware The Milky Pirate!
    VIP Member

    You could try a factory reset, which is probably the first thing EE will suggest, but I'd just give them a call.

    I think you'd be clear re. excess as this is a fault not caused by you. If it were me, I'd certainly be adamant that I wasn't paying.
    SavageRobot likes this.
  4. SavageRobot

    SavageRobot Android Expert
    Thread Starter

    Thanks guys will backup and try a factory reset
  5. SavageRobot

    SavageRobot Android Expert
    Thread Starter

    Well I factory reset and no dice.
    Will have to call EE and see what happens

Sony Xperia Z1 Forum

The Sony Xperia Z1 release date was September 2013. Features and Specs include a 5.0" inch screen, 20MP camera, 2GB RAM, Snapdragon 800 processor, and 3000mAh battery.

September 2013
Release Date

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