No internet connection on my new S3 from tmobile

[MarkH27]

Hello everyone,

I just purchased the S3 from Tmobile (50$ no contract/unlimited everything)..and today for some reason the phone does not connect to the internet.

When I'm at home it pickes up my wifi connection in my house and its fine then...no problems accessing the net.

But if I turn my wifi off or in an area where there is no wifi (like at my job), shouldnt the actual phone connection be used for the net??

I say this just happened because yesterday I was at work and was access the net no problem theu the phone itself with no wifi.

I wake up this morning and now I cant access the net UNLESS i have a wifi connection.

The ONLY thing that transpired between yesterday and today was over night my cell phone number from my old carrier was transfered to my new S3...it happened at 2:36am..tmobile sent me a text saying the transfer was completed.

And I do have almost a full bars connection with the phone right here at work right now.

Any ideas?

 

[SUroot]

Steps to try

1 remove battery for 30 seconds
2 check android settings > wireless and networks > more settings > mobile networks > access point names matches carrier website
3 speak to carrier to ensure your data service is fully active since the number port

Its definitely related to the number port. Its not a device issue. But do 1 and check 2 anyway

 

[UserName872]

Steps to try

1 remove battery for 30 seconds
2 check android settings > wireless and networks > more settings > mobile networks > access point names matches carrier website
3 speak to carrier to ensure your data service is fully active since the number port

Its definitely related to the number port. Its not a device issue. But do 1 and check 2 anyway

Agreed, it's likely the port. Saw this kind of thing often in college selling mobiles. T-Mobile sent the text but likely it isn't fully complete or you may need to pull your SIM and battery or reset your APN settings.

 

[MarkH27]

Steps to try

1 remove battery for 30 seconds
2 check android settings > wireless and networks > more settings > mobile networks > access point names matches carrier website
3 speak to carrier to ensure your data service is fully active since the number port

Its definitely related to the number port. Its not a device issue. But do 1 and check 2 anyway

yep..that did it...simply removing the battery..really i should have done that before even posting...but for the life of me it didnt even cross my mind...whan all else fails remove battery..thats cell phone trouble shooting 101 haha.