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Support No longer can connect via USB

Discussion in 'Android Devices' started by KenK13, Dec 23, 2013.

  1. KenK13

    KenK13 Lurker
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    Feb 9, 2013
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    Hi All,

    I'm suddenly having troubles with my Samsung Galaxy Win GT-I8552.

    Previously, I've been able to plug it in to my laptop via USB to charge or copy files to/from the phone. However, it suddenly is no longer recognized by my computer. When I plug in the phone, it will still charge and display "Connected as a media device", but it no longer shows up as a device on my computer.

    I've rebooted the phone, toggled USB debugging mode, switched cables, switched USB ports, tried another computer and results are always the same - nothing.

    Also, the standard methods of accessing recovery or download modes do not have any affect on this particular phone. I've been trying:

    Power + Volume Up + Home
    Power + Volume Down + Home
    Power + Volume Up & Down + Home

    All of the combinations only reboot the phone as normal.

    I was hoping I could just do a complete factory reset and start fresh, but cannot even do that with the key combinations I am aware of. I know I'm doing those combinations correctly since I do the same with a Samsung Galaxy Note and it enters the recovery or download modes as required.

    Other than the problems I have mentioned above, the phone operates well with all other functions, apps, etc.

    Any tips/advice would be appreciated.

    Cheers,

    Ken
     

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