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No longer getting message preview on locked screen

Discussion in 'Android Devices' started by alan93, Apr 13, 2021.

  1. alan93

    alan93 Lurker
    Thread Starter

    I used to get the message preview at top of the phone when screen was locked. I use this for work multiple times daily. Now when I get a message, it shows a blue message icon at top but the message is no longer showing.
    If it was a code to sign in I would get 123456 or something showing. Now I have to press the power button to show this.
    Also my notifications for messages are going crazy. I keep getting multiple notifications for messages. I can't figure out notifications settings at all.
    I have a ding set up for messages and a piano set up for general notifications.
    But I keep getting the piano for messages and not the ding.
    In Messages settings I have General notifications turned off
    And I have new messages turned on.
    I have a few custom sounds set for certain people and groups.
    When I hear these extra piano notifications, I pull down the top notification menu and there is nothing new showing!

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  2. alan93

    alan93 Lurker
    Thread Starter

    I did figure how how to show these again, its under "New Messages".
    BUT I keep getting repeated general notifications (piano sound) after the new message ding. How can I stop this or figure out why this is doing this?
  3. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    just wipe cache for your message app....should fix the notification sound.
  4. alan93

    alan93 Lurker
    Thread Starter

    I don't see an option for that in settings.
  5. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    settings>apps>messages>storage>clear cache

    that's how it is on my note 10+ 5G. it maybe slightly different on yours.
  6. alan93

    alan93 Lurker
    Thread Starter

    oh got it thanks, I'll try that.
    I also saw a notification reminder that was turned on that would go off if I didn't check it every 3 seconds.
    I don't know why these things are on by default.

Samsung Galaxy S9 Forum

The Samsung Galaxy S9 release date was March 2018. Features and Specs include a 5.8" screen, 12MP camera, 4GB RAM, Exynos 9810 processor, and 3000mAh battery.

March 2018
Release Date

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