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No lte on phone from hong kong

Discussion in 'Android Help' started by Android Question, Feb 11, 2016.

  1. Android Question

    Thread Starter

    Hi
    After buying a Samsung galaxy 6S edge plus from hong kong I am not not able to get LTE in the UK. I have checked my settings on the phone. The simple card is a 4G enabled sim which works on 4G on another phone. Has anyone experienceelse this problem before or knows how to fix it?

    Thanks

     


  2. Best Answer:
    Post #4 by mikedt, Feb 12, 2016 (3 points)

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  3. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    Phones sold in different regions may support different bands. So do you know what LTE bands the phone supports? If it doesn't support the bands your network uses (and not all UK networks use the same bands) there is nothing you can do.
     
    #2 Hadron, Feb 12, 2016
    Last edited: Feb 12, 2016
    psionandy and mikedt like this.
  4. chanchan05

    chanchan05 The Doctor

    Yup. What Hadron says. Different countries and networks use different bands, so a phone bought overseas may not fully work in another country.
     
    mikedt likes this.
  5. mikedt

    mikedt 你好

    I've used Chinese and Asian version phones in the UK, no 4G LTE, well not on the Vodafone network anyway. 3G and 2G no problem. In fact I've just come back from the UK.

    You can check for yourself here.
    http://willmyphonework.net/
     
    psionandy, Hadron and KOLIO like this.
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