I searched the forums for issues with the Razr Maxx but did not find the similar issue. This started today. All of my media (videos, music, games, radio apps) have no sound through external speakers and wireless headset (Jaybird Freedom); however, media sound does works fine with wired headphones. When I plug-in the wired headphones, it dials the last number dialed. External speakers, wired and wireless headphones work fine on calls. I do get the Razr sound when I hard reset the phone. The media sound was working fine yesterday evening. I don't use wired headphones, unless I am charging the wireless ones. Any thoughts?