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No Messenger notifications?

Discussion in 'Android Apps & Games' started by Quarien, Dec 8, 2013.

  1. Quarien

    Quarien Lurker
    Thread Starter

    Hi,
    I have no idea why, but I don't get any push notifications from Facebook Messenger. There is no sound, no vibraitions, nothing in notications. And yet, in the app itself I see that someone wrote to me.

    Symptoms:
    • No notifactions
    • No chatheads
    • Full Facebook app itself does notifactions: it tells me about new friends, birthdays etc. Also: when I open a new conversation via Facebook app, it creates that chathead bubble. And with that pinned to my screen I can get atleast some sounds.
    • When I manage apps, under Messenger, I usually have two services: ChatHeadService and MqttPushService (sometimes also EventService and the one that name I just forgot...)
    • I still get notifications from other apps, like SMS, Facebook itself, Google Play etc.
    • On facebook site itself (Account settings -> Apps) I just noticed that the whole list doesn't really contain any info about Messenger for Android or something. I'm not sure if it is how it should be.
      There is only "Galaxy S4" and "Facebook chat" app.

    What I did:
    • I cleared all the cache and app data for Facebook and Messenger (multiple times!)
    • I reinstalled both Facebook and Messenger
    • I restarted my phone and did Wipe Cache via Recovery.
    • I double checked if I have notifications enabled both in my Messenger app and in Application Settings
    • I have enabled synchronization.

    Nothing worked. And yes, until... I have no idea what, everything worked just great.
    I'm using Galaxy S4 i9505 with I9505XXUEMJ7. And Messenger/Facebook are the newest, freshly installed versions from the market.

    Do you have ANY idea how to fix my problem? Maybe there is some KNOX block or whatever that I'm not aware of?
     



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  2. Digital Controller

    Digital Controller The Real Bass Creator

    Hmm never heard of this weird.

    Maybe try uninstalling the app then clearing the cache then reinstalling after, also perform a reboot.
     
  3. Quarien

    Quarien Lurker
    Thread Starter

    1. Cleared Facebook cache and data.
    2. Uninstalled Facebook app.
    3. Cleared Messenger cache and data.
    4. Uninstalled Messenger.
    5. Restarted the phone.
    6. Turned off the phone again.
    7. Recovery mode -> clear cache.
    8. Installed Messenger app.

    Still nothing.
    I write to a friend, press home button and no chat head (or whatever this round floating avatar is called) is created. Not to mention notifications.
     
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