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Support No music?

Discussion in 'Android Devices' started by mills23, Dec 22, 2013.

  1. mills23

    mills23 Well-Known Member
    Thread Starter
    78

    Jan 31, 2010
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    Every music player I try says either I have no music or it doesn't support this type of file. Can someone tell me how to fix this please?
     

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  2. potterdood

    potterdood Well-Known Member
    68

    Apr 30, 2010
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    Verizon Wireless Tech Support
    Anderson, SC
    Can you tell what kind of format they're in?
     
  3. mills23

    mills23 Well-Known Member
    Thread Starter
    78

    Jan 31, 2010
    751
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    78
    Female
    Most say mp3 and m4a?
     
  4. mills23

    mills23 Well-Known Member
    Thread Starter
    78

    Jan 31, 2010
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    I had no problems till I switched to the note 3
     
  5. evohicks

    evohicks Well-Known Member
    143

    Jun 26, 2011
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    Shropshire, UK
    I have M4a, wav, MP3, amr, ogg and 3gp, all work with the stock music player, have you maybe changed the default music player then uninstalled it?
     
  6. mills23

    mills23 Well-Known Member
    Thread Starter
    78

    Jan 31, 2010
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    Female
    No. And when I do a scan with the go player it says that I have no music. I can go into my files pick a song and any of the 4 players I have installed won't play it
     
  7. dynomot

    dynomot Well-Known Member
    273

    Dec 4, 2011
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    Sheffield U.K
    Do they play if your phone is connected to the PC and you navigate to where they are on your phone using it and try and open using Windows media player? I ask because I'm trying to rule out any problem with the actual file.
     
  8. mikedt

    mikedt 你好
    2,238

    Sep 22, 2010
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    Teachaaa
    Jinan, China
    Are the songs in internal memory or SD card? If SD, could be a duff or fake one based on what you're describing.
     
  9. dontpanicbobby

    dontpanicbobby Well-Known Member
    713

    Dec 31, 2011
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    Boston MA USA
  10. mills23

    mills23 Well-Known Member
    Thread Starter
    78

    Jan 31, 2010
    751
    29
    78
    Female
    These songs have moved from every android phone I have ever had starting with the moto droid via my sd card. Never had any problems playing them till I switched to my note 3. That's why I think it is the phone and not the songs themselves.
     
  11. mills23

    mills23 Well-Known Member
    Thread Starter
    78

    Jan 31, 2010
    751
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    78
    Female
    No body knows?
     
  12. Caker188

    Caker188 Well-Known Member
    23

    Jul 1, 2012
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    Supervisor
    Greenville, SC
    I know you've probably tried everything by now but have you tried downloading them off your card to the phone? That was the first thing I did when I got mine and then took the card out.
     
  13. mills23

    mills23 Well-Known Member
    Thread Starter
    78

    Jan 31, 2010
    751
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    Female
    How do I do that? But I need my card.
     
  14. pdqgp

    pdqgp Well-Known Member
    63

    Nov 17, 2013
    131
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    Sales Director
    Feel free to send me two files, one of each format and I'll investigate and test on my Note 3 for you. PM coming your way. Entirely up to you.

    Tim
     
    ocnbrze likes this.
  15. Vigasan

    Vigasan Member
    16

    Nov 30, 2013
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    Plug the phone into your computer. Navigate to your devices music folder. Double click on one of the songs and see if it plays on your computer.
     
    mikedt likes this.
  16. dontpanicbobby

    dontpanicbobby Well-Known Member
    713

    Dec 31, 2011
    7,394
    4,050
    713
    Male
    Boston MA USA
    Give PowerAmp a try. There's a trial version in the Play Store, $3.99USD to unlock to full version but worth every penny. PowerAmp specifically supports mp4/m4a (including alac) file types as well as a bunch of others including wma.
     
    mikedt likes this.

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