Help No notifications on wifi

[FirebirdStud]

Hey all. I recently got wifi in my room, and I love it! But, Im noticing Im not getting push notifications from many apps like Google plus messenger and others while on wifi. As soon as I turn wifi off, my phone goes crazy with all sorts of notifications! Why is this?? How can I get notifications to push while on wifi? Very frustrating because the networks are slow here in the UK for data...

 

[FirebirdStud]

Nobody else has this problem or a solution?

 

[Slug]

Notifications come through okay for me when using wifi, which is much of the time at the moment. Sorry I can't be of more help.

 

[FirebirdStud]

No problem. Just trying to figure out why mine aren't. We rule the game, Google plus messenger are the two that are not

 

[FirebirdStud]

Now emails are not pushing very well on wifi. This is really annoying as the mobile networks in Britain are crap so Id rather stay on wifi where possible

 

[FirebirdStud]

Nobody else is having this issue?

 

[FirebirdStud]

I find it hard to believe Im the only one experiencing this issue.. Maybe because not many UK users of this forum?

 

[Slug]

I take it from your OP that you're in a student residence (or similar)? It could be that the router firewall is rejecting the incoming packets due to security settings. A solution will require the help of whoever manages the network, though.

 

[jeremy_inc]

I agree with the above post. On my work wifi, often push notifications won't come through due to the firewall. If i go into the app, the notifcations come through. On my home wifi I have no such issue. This happens on my current phone and my past phone.

Also disagree with UK networks being "crap", though I live in London and it's likely a lot better here than outside.

 

[InertProtocol]

I wouldn't say mobile network's are crap in Britain, i'm in Peterborough and i get brilliant reception.

 

[Slug]

Also disagree with UK networks being "crap"

I wouldn't say mobile network's are crap in Britain

It's all relevant. Generally speaking UK data throughput lags a long way behind that available on US networks, which is what the OP is comparing.

 

[FirebirdStud]

Yes, I do live in Durham, which is a poor data network. I can talk just fine, and it only drops calls occasionally. In the US we can use skype over the network without any issues, just to compare the quality of the data networks. Anyways, that isn't why I was posting. haha.

I do live on campus at Durham University, so maybe you are on to something about the firewall here at school. Im guessing you are right there, so I will see if I cant find a personal wifi connection of a friend just to try.

Thanks to all for posting!!

 

[Kn8bbel]

I agree with the above post. On my work wifi, often push notifications won't come through due to the firewall. If i go into the app, the notifcations come through. On my home wifi I have no such issue. This happens on my current phone and my past phone.

Also disagree with UK networks being "crap", though I live in London and it's likely a lot better here than outside.

The issue you are describing I experience as well (exactely the same). Funny thing, I used to be able to receive push notifications until some time ago, but now I'm no longer able to, while at home everything works fine! I asked our network man at work if something had changed in the settings recently, but that's not the case... Does it have anything to do with android 4? Is there a solution yet for this issue?

 

[Maximus78]

I was just battling this issue. I found that I was able to receive push notifications while on WiFi after I unblocked port 5228.

This is copied from a McAfee website:

NOTE: Apple and Google reserve the right to change the IP range of each address, which can result in these IP ranges changing frequently and/or without warning. Therefore McAfee does not specify the IP ranges of these addresses, and recommends that only the Fully Qualified Domain Name (FQDN) is used for all outgoing ports. If you decide to use specific IP addresses instead of FQDNs for these addresses you are doing so at your own risk, and the functionality and stability of your EMM environment cannot be guaranteed.

Port Description
2195
Apple Push Notification: Outbound from the Server that hosts the EMM Push Notifier Component to: gateway.push.apple.com

2196
Apple Feedback Service: Outbound from the Server that hosts the EMM Push Notifier Component to: feedback.push.apple.com

443 Android C2DM - Outbound from the Server that hosts the EMM Push Notifier Component to: android.apis.google.com and google.com
389
LDAP service: from EMM Hub to LDAP server (internal network) for authentication

1433 EMM Hub to SQL server (internal network)


IMPORTANT: The following ports should be opened when devices are connected to the Internet through a corporate WiFi router that is behind a company firewall. For those devices to reach the Apple/Google Push Notification and C2DM servers, these ports must also be allowed outbound on the firewall.

Port Description
5223
From internal Corporate WiFi router outbound to Apple Push Notification servers: gateway.push.apple.com, feedback.push.apple.com

5228 From internal Corporate WiFi router outbound to Google C2DM servers: android.apis.google.com and google.com

 

[FirebirdStud]

So how do you go about unblocking this port?

 

[Slug]

So how do you go about unblocking this port?

The required port(s) need to be opened on your router via its configuration menu.

 

[FirebirdStud]

Ah ok. I was thinking it had something to do with the phone! Thanks!

 

[albech]

I know this post is from a long time ago, but I came across it because my push notifications were working just fine while at home and connected to WiFi only, then I installed the KitKat upgrade on my Android LG G3 and the push notifications stopped entirely, except for Facebook messenger. Everything else (Facebook, Twitter, Snapchat, Instagram, etc.) does not come through until I have to switch to a data connection, and then everything that I should have gotten in real time comes flooding through. I believe that the cause of the problem is the Kitkat upgrade because nothing else in my WiFi or phone settings has changed since I bought the phone last year. Is anyone else having the same problem, and if so, have you found a fix?

 

[nlamberton]

I know this post is from a long time ago, but I came across it because my push notifications were working just fine while at home and connected to WiFi only, then I installed the KitKat upgrade on my Android LG G3 and the push notifications stopped entirely, except for Facebook messenger. Everything else (Facebook, Twitter, Snapchat, Instagram, etc.) does not come through until I have to switch to a data connection, and then everything that I should have gotten in real time comes flooding through. I believe that the cause of the problem is the Kitkat upgrade because nothing else in my WiFi or phone settings has changed since I bought the phone last year. Is anyone else having the same problem, and if so, have you found a fix?

albech, I've begun having this exact issue. My notifications were working fine at home until a couple weeks ago (around the time of the system upgrade). Now I only get Facebook notifications when connected to my wifi. I turned off wifi on my phone a few minutes ago as a test, and I immediately got several notifications from gmail, Instagram, etc. I also have an LG G3. A solution to this very frustrating issue would be wonderful.

 

[dmb1170]

my son and both have LG3 after the last update Android 5.0.1 we don't get notifications over wifi either. how can we fix this?

 

[Tom Forness]

Having the same issue on my Nexus 6 --started happening after update to 5.1.1 from At&t.

I found a temporary solution after reading a couple of posts from others:

Go into settings
sound & notification
Notifications (change to hide sensitive notification content)

Weird that this worked--but after was changed started getting notifications again for two different mail apps when on WIFI. Although no content in notifications on lock screen but at least you get the notifications

Another option: forward your mail to you txt msg e-mail addy (Different depending on what provider you have) example: 5555555555@txt.att.net
for gmail this is done under settings Forwarding and POP/IMAP
Forward a copy of incoming mail to (use above)

 

[Suie1]

I have the same problem on my LG G3 since the last upgrade. Would really like to find a solution!

 

[Altin0177]

Hey i think i have a solution i just chaged my dns server number and it notifications just started to come go se a dns server number in youtube and try it.