Help No option to list contacts by last name in settings

[mattcshen]

Hi I just got my galaxy note 2 a few days ago. First time using android OS. I am trying to sort my contacts so they are ordered by last name. After going through the forum, I found that many people posted to go into settings in the contacts app. However when I open it, it does not have a list by option and I for the life of me can't figure out how to get it back. Can someone help me?

Heres what it looks like:

 

[zc1]

Strange. I've not seen that, before.

 

[NeoGrandizer]

It looks like your carrier removed that function from Android. Unfortunately, nothing can be done about that unless you root and install a custom ROM.

 

[zc1]

Did you buy the phone brand new?

 

[Veritas4420]

Yep looks like it's your carrier.

 

[mattcshen]

Did you buy the phone brand new?

Yes its n7105 taiwan/hong kong edition i think

 

[mattcshen]

but i didnt get the phone with my carrier its an unlocked phone from asia

 

[NeoGrandizer]

Even if the phone is unlocked, the carrier that it belonged to must have locked that feature out. Unlocking a phone only allows the ability to use the phone with other networks. It doesn't do anything to the original stock ROM that was already in place. So the carrier it originally belonged to already locked that feature out.