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Support No Phone Connection Wireless Works Fine

Discussion in 'Android Devices' started by 4ubest, Jul 16, 2012.

  1. 4ubest

    4ubest Android Enthusiast
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    This morning after charging my phone, I went to use it and the airplane indicator was on and I could not get it off.

    Wireless connection is fine as I am listening to Rhapsody now and am getting about 20 down and 3 up

    I called MetroPCS and they said there are no outages in my area. I then looked on Settings About Phone Status Additional Status Info and I see this:

    My Phone number Unknown
    MIN Unknown
    PRL Version Unknown
    ERI version -1
    ESN 8 alpha numeric characters
    Network Unknown
    Signal strength -120 dBm 99 asu


    What could the problem be ?
     

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  2. jmwinf146

    jmwinf146 Well-Known Member
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    20 mbs down?
     
  3. jmwinf146

    jmwinf146 Well-Known Member
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    Never mind. I guess I don't read been awake to long. Did you do a battery pull? If rooted did you delete cache? Are you using juice defender?
     
  4. THE W

    THE W Android Expert
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    Are you still putting the phone in your pocket without locking the screen?

    Hold the power button until a menu pops up that gives you an option to toggle airplane mode. You can shut it off from there.
     
  5. 4ubest

    4ubest Android Enthusiast
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    not rooted no juice defender shut phone down and pulled battery
     
  6. 4ubest

    4ubest Android Enthusiast
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    the phone was not in my pocket but I had it in the charging location and it appears my Cat
    stood on it during the night and turned it on. I was wondering why he was avoiding this morning.

    In any event phone is working now..thank you.
     
  7. Mexjoker

    Mexjoker I'm Not Real, Doris!
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    This may seem weurd, but try going to your dial pad and type in #. See if it goes to into test mode.
     
  8. Fuzzy13

    Fuzzy13 Android Expert
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    If it's not test mode, you've been zeroed out. Google zeroed out Android service and you'll find what to do.

    Good luck
     
  9. THE W

    THE W Android Expert
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    Ha,

    I suggest locking your screen when you're not using it so such a thing won't happen again.
     

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