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Support No sound from phone at all? Out (speaker) or in (mic)

Discussion in 'Android Devices' started by Povester, Jun 14, 2010.

  1. Povester

    Povester Active Member
    Thread Starter
    15

    Sep 29, 2009
    30
    0
    15
    Hi, hope you can help.
    Had a phone call today and noticed that I couldn't hear the caller and they couldn't hear me.
    Further investigation has shown that the phone ear piece (for calls), the speaker and the mic has stopped working.
    I tried uninstalling software I added recently, it hasn't helped. Performed a full reset and the same issue is occuring. No sound out of or into the phone.

    Any suggestions? Thanks.
     

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  2. Povester

    Povester Active Member
    Thread Starter
    15

    Sep 29, 2009
    30
    0
    15
    Forgot to add running standard ik5 from O2-UK
     
  3. Povester

    Povester Active Member
    Thread Starter
    15

    Sep 29, 2009
    30
    0
    15
    Aha. Looks like I fixed it. Seems a known issue with a short in the headphone socket. Put headphones in and out few times to fix. Search was my friend :)
     
  4. Yathushan

    Yathushan Well-Known Member
    36

    Jan 3, 2010
    205
    7
    36
    London
    Not that this helps, but this not the first time this has happened to me. I have reported this to O2 and the first time they replaced my phone as it was within the first 30 days of purchasing the contract. I have had this problem again. So they have told me to send my phone in for repairs and they will check it out for me. I will let you know of any further details as I hear them.
     

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