No Sound or Media

[Maximus9929]

I have a Samsung Galaxy A50 (Not the "S" edition) and no Sound will play from it. No notifications, ringer, or Media. And YouTube videos are sped up. I've factory reset and tried to plug in headphones. Nothing works. The only solution I could find is using a bluetooth speaker. The video even plays back fine with a bluetooth speaker connected. Does anyone know want the problem could be?

 

[Dannydet]

Sounds like a major speaker hardware issue. Take it to your carrier or repair shop

 

[ocnbrze]

was this a random event? like all of a sudden? or was it after an update? the only other thing you can do is other then a factory reset is to flash a firmware from sammobile.com

 

[Maximus9929]

I found out this is a common problem for the A50. Specifically that model.