1. Download our Official Android App: Forums for Android!

No speaker

Discussion in 'Android Help' started by Android Question, Feb 2, 2014.

  1. Android Question

    Thread Starter
    Rank:
    None
    Posts:
    0
    Joined:

    Our new Samsung Galaxy Ace 2 speaker does not work for incoming calls. (Can not hear the caller, but caller can here us) In order to hear the incoming caller, we have to have the "speaker phone" activated. Anyone have an answer?
     

    Advertisement

  2. Hadron

    Hadron  
    VIP Member
    Rank:
     #8
    Points:
    2,218
    Posts:
    20,772
    Joined:
    Aug 9, 2010

    Aug 9, 2010
    20,772
    13,823
    2,218
    Spacecorp Test Pilot
    Dimension Jumping
    I guess you've done the obvious thing of turning the volume up while making a call..

    As it's a new phone I'm guessing that the speaker has never worked for you. In which case it's quite possible that you just have a faulty unit.

    I suggest backing up any important data then doing a factory reset. Then make a call and see whether you still have the same problem. If you do then it's definitely a hardware fault, in which case you should send it back for a replacement.

    If it does work after a factory reset, it's something that you've installed or set was responsible. Probably you can restore your stuff and it won't happen again, but to be safe I'd reinstall apps a few at a time and check that it still works inbetween.
     

Share This Page

Loading...