very odd, I have not seen this issue yet nor do I have solution except to bring it back to VZW. You can always tell them it was working before the update.

 

I see the same issue periodically. Exchange email defaults - maybe 3 times a week. Haven't found a fix yet....

 

Do you have any home replacement app? Do you have or have ever used an alternate email app? Try to do a factory reset, if that doesn't work, you should get the phone exchanged. It's better than resetting your mail every few days.

 

I have owned a verizon droid for 2 weeks and in that time it has lost my exchange account settings 3 times. It does tend to happen in the morning. I have only installed 2 apps. Are there alot of Droid or android 2.x owners that are experiencing this? Are there any known fixes for it?

Thanks

 

My email app also resets itself about once a month (two times) since I have had my Droid. I have an Exchange account setup and recently set up two gmail accounts with it also, as I prefer the ui of the non-gmail email app. Shows a bare screen where it would normally show the inboxes and combined inbox first, then when I go out and come back in it is reset to the setup screen for email accounts.

One of the resettings has occurred in the evening, and I cant recall when the first one happened.

This is a really frustrating problem.

 

Very interesting. I am the cellphone admin for the company and we have 4 Moto DROID's and 3 hTC Eris' deployed... most since they came out in November.

I have had one user with the same issues of losing the Exchange settings and going back to default. I actually had Verizon replace his DROID as I thought it was an issue with the device... got the replacement and he had it happen again. Changed him out to an Eris and he has not had a problem in over a week... but the real kicker is I re-deployed the DROID that gave him issues to one of our techs and he has not had an issue yet!

I wonder if it is a server/exchange account issue? I know you have also said that Yahoo is doing it as well... so I am at a lose right now.

 

I've had this issue about a dozen times since November, and no combination of reset, stripping down of applications, or phone swaps have fixed it. I have one exchange account and one IMAP account, and at seemingly random times the exchange and IMAP accounts will simply disappear. If I go to application settings there is always 2-4mb of stuff in its database, and I clear it back to zero -- if I don't, when I re-add the accounts I get all sorts of email weirdness, like mail envelopes from one account showing up in the other account, or the body of a message being in the wrong envelope.

It's now happened every day for the last four days. The only applications I've had actively running are email, browser and facebook. That's it. No home replacement, no rooting, not even plugging it into a live USB jack (straight in the a wall charger.) I'm not losing anything else, like bookmarks, or SD card contents. My Gmail account is never affected. At this point I'm about ready to throw it away.

 

I feel it is exchange specific - can you try not running exchange for several days and seeing if it still occurs....

 

Just to chime in ... this has now happened to me for the 2nd time. I have had a Droid since ~Nov 21st, have only a few apps on it ,nothing hacked or custom or anything else ... running the 2.0.1 update.

It happened last week, and I didn't worry much about it ... I've been using PDA's too long to worry about it much. But then it just happened again a few minutes ago, so now I am wondering.

For reference I have three email accounts on it: Yahoo, .Mac, and Hotmail. I use TouchDown for my Exchange stuff, and then have my gmail through the other app.

 

Another thread is going on over in the main DROID forum and I just posted about the SD card...

http://androidforums.com/motorola-droid/39298-email-accounts-disappearing.html#post394220

Could anybody that is having this issue format their SD card and report back?

 

+1

damn, this sucks. brand new t-mobile samsung vibrant.

just LOST ALL EMAIL settings.

besides the general CRAPPY performance of the native email app, this really tops it.

c'mon GOOGLE you can't even build a email app on your OWN OPERATING SYSTEM that is reliable and works.

sans LOSING ALL MY CONFIG AND MAIL, i have to deal with the SLOW app that hangs at least 10 times a ****ing day

 

I have also has the issue that my non gMail Droid mail keeps loosing it's mail settings.. I am using iMAP accounts and I can use them and then out of the blue one day I check and it says no accounts defined and I have to reset them up. Frustrating...

Anyone got a solution yet?

BTW if it is relevant I have an HTC Desire HD with Android 2.2 factory loaded.

S.

ps.. LOL almost make you wonder if it not Google trying to force people to use gMail by constantly killing non gmail accounts from the mail app...

 

Bought a Galaxy S 2 a few days ago and set up 4 hotmail accounts on it, put it on charge overnight and in the morning they've all gone.

Next night, exact same thing happened.

And last night.