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Support Not always getting push notifications. Facebook Messenger causes phone to crash

Discussion in 'Android Help' started by Dran12, Jun 9, 2016.

  1. Dran12

    Dran12 Guest
    Thread Starter

    I have a new Vodafone Smart Prime 7 with Android Marshmallow preinstalled.
    Notifications are rather unreliable. Please note, all the usual settings are correct and I have already un-opimised the affected apps from the battery optimisation thing.

    With some apps, the notification seems to come through at the right time, but I get no actual alert until I activate the phone. With Whatsapp for example, I won't get any indication of a message until I switch the phone out of sleep mode.

    Facebook Messanger is the worst. Whenever I get an incoming message, the phone completely crashes. It removes my wallpaper and the screen keeps fluctuating between off and on; I have to physically restart the phone to get it working again (and even then, I get no actual notification that I've got a new message).

    How can I sort this out please? Thanks.


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