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Not getting SMS notifications during calls

Discussion in 'Android Devices' started by Jackoutthebox11, Nov 6, 2018.

  1. Jackoutthebox11

    Thread Starter

    I'm a long time #SamsungKnight and never had this problem. For some reason, if I get a text while on a call I do not get the notification sound or vibration. If I'm not on a call and recieve a text I get the notification sound and vibrationjust fine. I'm running stock Android and my phone is completely up-to-date as of this posting. I am using Google Messages as my default SMS app with all permissions granted. On a side note I have the same problem when using Samsung's default messaging app.

    SETTINGS ==> APPS ==> MESSAGES ==> NOTIFICATIONS ==> allowed and everything except "Connected to Messages for web" is ticked ON

    Model number SM-G965U
    Android version 8.0.0
    Samsung Experience version
    9.0
     


    huntercmhm11 likes this.
  2. Unforgiven

    Unforgiven ...eschew obfuscation...
    Moderator

    I removed the wierd link on your hashtag as it was triggering the spam filters.
     
    lunatic59 likes this.
  3. lunatic59

    lunatic59 Moderati ergo sum
    Moderator

    I'd look in the phone's dialer settings. You might have accidentally enabled Do Not Disturb mode. I found it on my LG G6 buried pretty deep in the advanced settings.
     
  4. Jackoutthebox11

    Thread Starter

    I'm not quite sure what hashtag you mean but thanks
     
    Unforgiven likes this.
  5. Jackoutthebox11

    Thread Starter

    I looked in the dialr's setting and the phone settings. Neither have DND on but thanks for the try.
     
  6. no one

    no one Android Expert

    There's a weird glitch with the way the battery handles messages sometimes. It happened to me on my S9.
    Settings>Device Maintenance>Battery>Unmonitored Apps>Add Google Messages.
     
  7. rgn nod

    rgn nod Lurker

    Try this if it'll work SETTINGS ==> APP NOTIFICATIONS ==> MESSAGES ==> SHOW NOTIFICATIONS (ensure that it is all "ON" except Emergency Alerts)
     
  8. Jackoutthebox11

    Thread Starter

    Delete this post
     
    #8 Jackoutthebox11, Dec 15, 2018
    Last edited: Dec 15, 2018
  9. Jackoutthebox11

    Thread Starter

    Thanks for trying but that made no difference.
     
  10. Jackoutthebox11

    Thread Starter

    I couldn't follow the exact roadmap you are leading me down but I was able to find something similar.
    SETTINGS ---> NOTIFICATIONS ---> MESSAGES (first screenshot)

    I also found opening the app itself so...
    MESSAGES ---> MENU ---> SETTINGS ---> NOTICATIONS (second screenshot)

    In any case if I'm on the phone I get the new message icon in the status bar but no sound or vibration. If I change the default messaging app from Google Messages to the stock Samsung Messages I do not have this problem. It's a shame because the Google messaging app is so much better.
     

    Attached Files:

Samsung Galaxy S9 Plus Forum

The Samsung Galaxy S9 Plus release date was March 2018. Features and Specs include a 6.2" screen, 12MP camera, 6GB storage, Exynos 9810 processor, and 3500mAh battery.

March 2018
Release Date
Reviews
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