My Moto G% Plus is suddenly not picking up my voice for text messages or Google searches. Do not disturb is not on (if that could have any influence), and Google voice typing ("spoken results") is on. Are there other things to check or fix? Thanks.

 

Ocnbrze. My phone doesn't do anything when I speak into it for text messages or Google searches. However, I can still conduct phone calls. The sound is not fuzzy, but a friend said that my call yesterday was cutting out intermittently. This happened all of a sudden, not after an update.

Svim, I have tried restarting more than once to no effect. I also tried wiping the cache partition (thanks for the suggestion -- instructions for my phone were a little different, but same basic idea), but that didn't fix the problem, either.

Any other ideas?

 

ocnbrze, you were right. The only thing that helped was doing a complete factory reset. My phone is now working right, again. Thank you!

 

Now, text-to-speech is working for Google searches on my Moto G5 Plus homepage and in messaging. However, I have not been able to get the "Dictation" feature to work for WhatsApp chat messages. This is so even though:

• Under Gboard, I have Voice Typing on.
• When I start a message, I tap to bring up the keyboard and then tap on the microphone icon on the keyboard (not the one next to the message box, which is for voice messages). The keyboard icon turns acqua and pulses. I speak, but no text shows up in the message box.

What else do I need to do to make this work properly?

Thanks.